شناسایی عوامل موثر بر ارزیابی عملکرد فدراسیون بولینگ، بیلیارد و بولس

الموضوعات :

رحیم جنت نیا ¹ (گروه مدیریت ورزشی، واحد تهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران)
فریده اشرف گنجویی ² (گروه مدیریت ورزشی، واحد تهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران)
علی زارعی ³ (گروه مدیریت ورزشی، واحدتهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران)
زهرا حاج انزهایی ⁴ (گروه مدیریت ورزشی، واحد تهران مرکز، دانشگاه آزاد اسلامی، تهران، ایران)

تاريخ الإرسال : 28 الأربعاء , ذو الحجة, 1443 تاريخ التأكيد : 19 الخميس , صفر, 1444 تاريخ الإصدار : 25 الثلاثاء , محرم, 1444

الکلمات المفتاحية: ورزش قهرمانی, فدراسیون ورزشی, ارزیابی عملکرد, اولویت بندی,

ملخص المقالة :

هدف از مطالعه حاضر، شناسایی عوامل موثر بر ارزبابی عملکرد فدراسیون بولینگ، بیلیارد و بولس جمهوری اسلامی ایران بود. این پژوهش از نوع آمیخته بوده و به‌صورت میدانی انجام شده است. مشارکت کنندگان در پژوهش شامل خبرگان و صاحب نظران رشته مرتبط با این فدراسیون نشکیل می‌دادند و به روش نمونه‌گیری قضاوتی، تعداد 11 نفر از بین بخش‌های مدیریت، کمیته داوران و کارشناسان برای مصاحبه‎ ‎نیمه ساختاریافته انتخاب شدند. داده‌های به وسیله آزمون تحلیل عامل تاییدی و نرم افزار اس.پی.اس.اس مورد تجزیه و تحلیل قرار گرفت. یافته‌ها نشان داد 5 بخش و 10 زیر مجموعه شناسایی شد، همچنین شرایط موجود در عوامل مرتبط با بخش ورزش قهرمانی بسیار مناسب است و طبق معیارها، اعزام به مسابقات بین‌المللی در رتبه اول و دسترسی به نتایج بین‌المللی در آخرین رتبه می‌باشد. از سوی دیگر، بررسی شرایط در بخش بقای مالی، نشان دهنده وضعیت ضعیف آن بود. همچنین نتایج نشان داد بین اکثر بخش‌های ارزیابی عملکرد در این فدراسیون همبستگی مثبتی وجود دارد. با توجه به یافته‌ها عدم رضایت مشتریان و کارکنان از موانع ارزبایی عملکرد دقیق ارزیابی عملکرد بود. بنابراین به مدیران این فدارسیون پیشنهاد می‌شود برای برطرف کردن این مشکل، سیستم اعتراض را فعال کرده و با ایجاد ساختار راهنما و سیستم ارزیابی رضایتمندی مراجعان این امر را تسهیل نمایند.

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