ارائه یک روش ترکیبی از ANP خاکستری و شش سیگما و TRIZ جهت اولویت بندی پروژه های شهرداری تهران
الموضوعات :
alireza alinezhad
1
(
Associate Professor, Department of Industrial Engineering, Faculty of Industrial and Mechanical Engineering, Qazvin branch, Islamic Azad University, Qazvin, Iran.
)
Javad Khalili
2
(
Msc. Student, Department of Industrial Engineering, Faculty of Industrial and Mechanical Engineering, Qazvin branch, Islamic Azad University, Qazvin, Iran
)
تاريخ الإرسال : 11 الأحد , محرم, 1439
تاريخ التأكيد : 21 الجمعة , جمادى الثانية, 1439
تاريخ الإصدار : 13 الخميس , جمادى الثانية, 1439
الکلمات المفتاحية:
ANP,
شش سیگما,
TRIZ,
تئوری سیستم های خاکستری,
ملخص المقالة :
امروزه با توجه به مشکلات روز افزون مسائل کیفی که در سازمان ها بوجود آمده است، در این پژوهش برخی از این مسائل و مشکلات در شهرداری تهران در بوته آزمایش قرار داده می شود. ابتدا تعداد زیادی پروژه که نیاز به بهبود دارند، تعریف می شوند. با یکی از روش های تصمیم گیری چندگانه MCDM بنام ANP اولویت بندی می شوند، سپس مهمترین پروژه انتخاب می شود. برای انجام این پروژه مشکلاتی بوجود می آید که بخشی از اطلاعات آنها شناخته شده و برخی ناشناخته است. برای شناسایی و انتخاب مشکلات از سیستم های خاکستری استفاده می شود و مهمترین مشکل با استفاده از درجه امکان خاکستری که از روش های نوین تصمیم گیری و ارزیابی ریاضیاتی داده های مبهم و غیر قطعی است، پیدا می شود. مشکل شناسایی شده، با استفاده از متدلوژی شش سیگما و چرخه DMAIC تجزیه و تحلیل وآنالیز می شود. با استفاده از نمودار پارتو و نرم افزار Minitab علل اصلی موضوع مشخص شده و سپس حل می شود. در انتها با استفاده از تکنیک های خلاقانه و ابداعی حل مسائل TRIZ را بهبود داده می شود.
المصادر:
Aghadadi, A. & Karbassian, M. (2006). Six Sigma and Quality Costs. Isfahan, arkan danesh press. (in persian)
Amiran, H. (2002). Understanding the principles, concepts and methods of implementation of Six Sigma. Tehran, Quality assurance consultant company press. (in persian)
Averboukh, E. (2003). I-TRIZ for Six Sigma Business Process Management. The Online TRIZ journal, From http://www.triz-journal.com/archives/2003/12/i/09.pdf.
Buyukozkan, G. & Ozturkcan, D. (2010). An integrated analytic approach for Six Sigma project selection. Expert Systems with Applications, 37(8): 5835-5847.
Dabbaghi A. & Malek A. M. (2010). Evaluation and selection of facility layout using the theory of gray systems and its application in a refrigeration plant manufacturing plant, Eighth International Management Conference. (in persian)
Deng, J. L. (1982). Control problems of grey systems. Systems & Control Letters, 1(5): 288-294.
Gadd, K. & Creativity, O. (2002). Altshuller Father of Innovation-the Contradiction of TRIZ. The TRIZ journal, From https://triz-journal.com/altshuller-father-innovation-contradiction-triz.
Karimi, M. (2010). 40 principles, master keys TRIZ for innovation. Tehran, Rasa press. (in persian)
Kermani, A. H.(2003). Empowering Six Sigma methodology via the Theory of Inventive Problem Solving (TRIZ). TRIZ Journal, 12: 76–82.
Kwak, Y.H. & Anbari, F.T. (2006). Benefits, obstacles, and future of six sigma approach. Technovation, 26(5): 708-715.
Malek A. M. & Dabbaghi A. (2013). Foundations of theory of gray systems and overview of uncertainty methods. termeh press. (in persian)
Mohammadi Lord, A. (2009). Network Analysis (ANP) and Hierarchical Process (AHP) with the introduction of super decision software. Tehran, Alborz Fardash press. (in persian)
Saaty, T.L. (1999). Fundamentals of the analytic network process. The International Symposium on the Analytic Hierarchy Process, Kobe, Japan.
Schroeder, R. G., Linderman, K., Liedtke, C. & Choo, A. S. (2008). Six Sigma: Definition and underlying theory. Journal of operations Management, 26(4): 536-554.
Su, C. T., Chiang, T. L. and Chiao, K. (2005). Optimizing the IC delamination quality via six-sigma approach. IEEE Transactions on Electronics Packaging Manufacturing, 28(3): 241-248.
Xie, J. & Li, F. (2009). Study on innovative method based on integrated of TRIZ and DMAIC. In 2009 International Conference on Information Management, Innovation Management and Industrial Engineering, 1: 351-354.
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Aghadadi, A. & Karbassian, M. (2006). Six Sigma and Quality Costs. Isfahan, arkan danesh press. (in persian)
Amiran, H. (2002). Understanding the principles, concepts and methods of implementation of Six Sigma. Tehran, Quality assurance consultant company press. (in persian)
Averboukh, E. (2003). I-TRIZ for Six Sigma Business Process Management. The Online TRIZ journal, From http://www.triz-journal.com/archives/2003/12/i/09.pdf.
Buyukozkan, G. & Ozturkcan, D. (2010). An integrated analytic approach for Six Sigma project selection. Expert Systems with Applications, 37(8): 5835-5847.
Dabbaghi A. & Malek A. M. (2010). Evaluation and selection of facility layout using the theory of gray systems and its application in a refrigeration plant manufacturing plant, Eighth International Management Conference. (in persian)
Deng, J. L. (1982). Control problems of grey systems. Systems & Control Letters, 1(5): 288-294.
Gadd, K. & Creativity, O. (2002). Altshuller Father of Innovation-the Contradiction of TRIZ. The TRIZ journal, From https://triz-journal.com/altshuller-father-innovation-contradiction-triz.
Karimi, M. (2010). 40 principles, master keys TRIZ for innovation. Tehran, Rasa press. (in persian)
Kermani, A. H.(2003). Empowering Six Sigma methodology via the Theory of Inventive Problem Solving (TRIZ). TRIZ Journal, 12: 76–82.
Kwak, Y.H. & Anbari, F.T. (2006). Benefits, obstacles, and future of six sigma approach. Technovation, 26(5): 708-715.
Malek A. M. & Dabbaghi A. (2013). Foundations of theory of gray systems and overview of uncertainty methods. termeh press. (in persian)
Mohammadi Lord, A. (2009). Network Analysis (ANP) and Hierarchical Process (AHP) with the introduction of super decision software. Tehran, Alborz Fardash press. (in persian)
Saaty, T.L. (1999). Fundamentals of the analytic network process. The International Symposium on the Analytic Hierarchy Process, Kobe, Japan.
Schroeder, R. G., Linderman, K., Liedtke, C. & Choo, A. S. (2008). Six Sigma: Definition and underlying theory. Journal of operations Management, 26(4): 536-554.
Su, C. T., Chiang, T. L. and Chiao, K. (2005). Optimizing the IC delamination quality via six-sigma approach. IEEE Transactions on Electronics Packaging Manufacturing, 28(3): 241-248.
Xie, J. & Li, F. (2009). Study on innovative method based on integrated of TRIZ and DMAIC. In 2009 International Conference on Information Management, Innovation Management and Industrial Engineering, 1: 351-354.
