ارزیابی عملکرد متوازن تأمین کنندگان با رویکرد ترکیبی دیماتل- تحلیل پوششی داده ها در حضور عوامل نامطلوب

الموضوعات :

مهدی همایون فر ¹ , علیرضا امیرتیموری ²

1 - مدیر گروه مدیریت اجرایی و صنعتی دانشگاه آزاد واحد رشت
2 - 1- استاد، گروه ریاضیات کاربردی، دانشکده علوم پایه، واحد رشت، دانشگاه آزاد اسلامی، رشت، ایران 2- رئیس دانشگاه آزاد اسلامی استان گیلان

تاريخ الإرسال : 27 الثلاثاء , شعبان, 1438 تاريخ التأكيد : 21 السبت , ذو الحجة, 1439 تاريخ الإصدار : 26 الأربعاء , شعبان, 1440

الکلمات المفتاحية: Balanced Scorecard, Weak disposability, Data Envelopment Analysis, Supply Chain Management, DEMATEL,

ملخص المقالة :

یکی از پیچیده‌ترین مشکلات تصمیم‌گیری برای مدیران زنجیره‌های تأمین، ارزیابی عملکرد زنجیره می‌باشد که بر اساس رویکردهای مختلف قابل انجام است. اگرچه مطالعات متعددی در زمینه ارزیابی عملکرد عناصر زنجیره تأمین با استفاده از کارت امتیازی متوازن (BSC) ثبت شده است، تعداد انگشت شماری بر روابط بین شاخص‌های منظرهای چهارگانه کارت امتیازی متوازن تمرکز نموده‌اند. این مقاله بر این روابط به‌ویژه روابط دارای ساختار بازخوردی، تمرکز می کند. به‌این منظور، پس از تعیین شاخص‌های با اهمیت کارت امتیازی متوازن در ارزیابی تأمین‌کنندگان زنجیره تامین، از تکنیک دیماتل برای تعیین روابط بازخوردی میان شاخص‌ها و دستیابی به شاخص‌های اساسی، از منظر اثرگذاری و اثرپذیری استفاده شده است. این شاخص‌ها در مرحله بعد، در قالب ورودی‌ها و خروجی‌های مدل دسترسی پذیری ضعیف تحلیل پوششی داده ها در حضور عوامل نامطلوب، برای ارزیابی نهایی تأمین‌کنندگان و تعیین امتیاز کارایی آنها استفاده گردیده اند. نهایتاً واحدهای کارا بر اساس مدل سوپر کارایی اندرسون- پترسون رتبه بندی شدند. رویّه ارائه شده به عنوان الگویی برای ارزیابی‌ کارایی تأمین‌کنندگان شرکت پارس خزر بکار گرفته شده است.

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