عوامل موثر بر بی‌تفاوتی سازمانی (مطالعه موردی: شرکت برق منطقه‌ای خراسان)
الموضوعات : خطمشی‌گذاری عمومی در مدیریتغلامعباس شکاری 1 , لیلا علیایی 2 , ملیحه خیر خواه 3 , ریحانه هاشم‌زهی 4
1 - استاد یار، گروه مدیریت، واحد مشهد، دانشگاه آزاد اسلامی، مشهد، ایران dr.shekary@gmail.com
2 - کارشناسی ارشد مدیریت دولتی، شرکت برق منطقه ای خراسان، مشهد، ایران
3 - کارشناسی ارشد مدیریت دولتی، واحد مشهد، دانشگاه آزاد اسلامی، مشهد، ایران
4 - دانشجوی دکتری مدیریت دولتی، واحد علوم و تحقیقات تهران، دانشگاه آزاد اسلامی، تهران، ایران
الکلمات المفتاحية: بی‌تفاوتی سازمانی, شرکت برق منطقه‌ای خراسان, عدم شایسته سالاری,
ملخص المقالة :
زمینه: درحال حاضر یکی از مشکلات گریبانگیر اکثر سازمانهای دولتی و غیر دولتی، معضل بی تفاوتی سازمانی است که جلوگیری از شیوع آن در میان کارکنان موضوعی مهم برای مدیران سازمان‌ها است. هدف: این مقاله با هدف شناسایی و رتبه بندی عوامل موثر بر بی تفاوتی سازمانی در میان کارکنان شرکت برق منطقه‌ای خراسان می‌باشد. روش پژوهش: نوع تحقیق از نظر روش آمیخته اکتشافی است. ابزار اصلی پژوهش، پرسشنامه محقق ساخته است که روایی آن به طریق محتوایی حاصل گردید، همچنین با توجه به ضریب آلفای کرونباخ بدست آمده برابر با 92/0 پرسشنامه از پایایی خوبی برخوردار است. یافته‌ها: برطبق یافته‌های تحقیق، عوامل موثر بربی تفاوتی سازمانی بر مبنای نظر خبرگان در دو بعد و 12 عامل شناسایی گردید. نتایج حاصل از تست مدل نشان داد که عدم شایسته سالاری ، اهداف مبهم، انتقال بی تفاوتی به محیط کار به ترتیب مهمترین عوامل در بروز این پدیده سازمانی از دیدگاه مدیران می‌باشند. نتیجه گیری: این مطالعه به درک عوامل مهم موثر بر بی تفاوتی سازمانی کمک می‌کند و یک مدل مفهومی مفید برای تحقیقات آینده فراهم می‌نماید
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