تاثیر مسئولیت اجتماعی شرکت بر فرسودگی شغلی و نقش میانجی سلامت روانی و استرس شغلی: مورد مطالعه (کارکنان شرکتی سازمان تامین اجتماعی استان آذربایجان غربی)
الموضوعات :
رضا رستم زاده
1
,
ماهرخ لطف الهی حقی
2
,
پیمان ابراهیمی زنگلانی
3
1 - گروه مدیریت، واحد ارومیه، دانشگاه آزاد اسلامی، ارومیه، ایران.
2 - گروه مدیریت، واحد ارومیه، دانشگاه آزاد اسلامی، ارومیه، ایران.
3 - دانشجو دکترا
الکلمات المفتاحية: مسئولیت اجتماعی شرکت, فرسودگی شغلی, استرس شغلی, امنیت روانی,
ملخص المقالة :
مسئولیت اجتماعی شرکتی به دلیل تأثیر بالقوه آن بر نگرش‌ها و رفتارهای کارکنان، توجه بسیاری از محققان و متخصصان را به خود جلب کرده است. این مطالعه به بررسی تأثیر مسئولیت اجتماعی شرکتی بر فرسودگی شغلی کارکنان، بررسی اثرات واسطه‌ای استرس شغلی و امنیت روانی می‌پردازد. پرسشنامه پژوهش با استفاده از نرم افزار تحت وب GoogleForms طراحی به کارکنان ارسال شد و در نهایت 209 نفر از کارکنان شرکتی سازمان تامین اجتماعی در این پژوهش مشارکت نمودند. شرکت‌کنندگان با استفاده از نمونه‌گیری تصادفی طبقه‌بندی‌شده انتخاب شدند. از مدل‌سازی معادلات ساختاری (SEM) و نرم افزار SMART PLS 4.1.1 برای آزمایش روابط فرضی استفاده شد. یافته‌ها از همه فرضیه ها پشتیبانی می‌کنند. مسئولیت اجتماعی شرکتی با فرسودگی شغلی کارکنان، استرس شغلی و امنیت روانی رابطه مثبتی داشت. نقش واسطه گری استرس شغلی و امنیت روانی کارکنان با فرسودگی شغلی نیز دارای اثرات مثبت و قابل توجهی بود. این مطالعه با بررسی تأثیر مسئولیت اجتماعی شرکتی بر فرسودگی شغلی و مکانیسم‌های اساسی و شرایط مرزی این روابط، به ادبیات مسئولیت اجتماعی شرکتی کمک می‌کند. یافته‌ها نشان می‌دهد که سازمان‌ها می‌توانند با اجرای ابتکارات مسئولیت اجتماعی شرکتی، فرسودگی شغلی کارکنان را کاهش دهند، در نتیجه این عامل می‌تواند استرس شغلی را کاهش داده و امنیت روانی را بهبود بخشد. سازمان‌ها همچنین باید هنگام طراحی و ابلاغ ابتکارات مسئولیت اجتماعی شرکتی، نقش امنیت روانی، استرس شغلی و فرسودگی شغلی کارکنان را در نظر بگیرند.
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