List of Articles Trend Open Access Article Abstract Page Full-Text 1 - Customer Experience Management: Scientometric Analysis to Record the Past and Illustrate the Future pegah Hoodi Tahmours Hasangholi Pouryasouri 10.30495/jsm.2023.1979015.1763 20.1001.1.23222301.2023.9.3.18.1 Open Access Article Abstract Page Full-Text 2 - Virtual & Cyber Whistle Blowing Role of Brand Hate among Home Appliance Customers Mohammad Reza Dalvand mohammad hadi zohdi 10.30495/jsm.2023.1977845.1750 20.1001.1.23222301.2023.9.3.15.8