List of Articles Quality of Service

• Open Access Article
  • Abstract Page
  • Full-Text
  
  1 - Determining and Modeling the Factors Affecting the Promotion of Customer Satisfaction of Electricity Distribution Companies
  Mohammadreza Moradi Adel Salavati Reza Shafei
  10.30495/jsm.2021.1942263.1533
  20.1001.1.23222301.2021.7.3.8.7
• Open Access Article
  • Abstract Page
  • Full-Text
  
  2 - Performance Evaluation of IT Industries Using SERVQUAL, DEA and FMCDM
  Alireza Alinezhad Ramin Hakimian
• Open Access Article
  • Abstract Page
  • Full-Text
  
  3 - The Mediating Role of Quality Services in the Relationship between Internal Marketing and Customer Satisfaction
  Farideh Ahmadi