List of Articles Customer Relationship Management

• Open Access Article
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  1 - Determining the Dimensions of Electronic Customer Relationship Management (E-CRM) in Gharzolhasaneh Mehr Iran Bank
  Mohamad Ali Tadayon Reza Ebrahimzade Dastgerdi Alborz Gheitani Mehrdad Sadeghi
  10.30495/jsm.2021.1943167.1553
  20.1001.1.23222301.2021.7.4.4.5
• Open Access Article
  • Abstract Page
  • Full-Text
  
  2 - Influence of Knowledge Management on the Customer Relationship Management with Meditative Role of Satisfaction and Customer Loyalty
  Ali Ghasemi-Kia Mohammad Mohebby