List of Articles Banking Industry Open Access Article Abstract Page Full-Text 1 - Designing a Systemic Model for Promoting the Adoption of Virtual Banking in Iran's Banking Industry Monireh Akbari Mahdi Mahmoudzadeh Vashan Hossein Hakimpour 10.30495/jsm.2023.1972732.1710 20.1001.1.23222301.2023.9.2.7.8 Open Access Article Abstract Page Full-Text 2 - Malmquist Productivity Index under Network Structure and Negative Data: An Application to Banking Industry Seyed Ehsan Shojaie Seyed Jafar Sadjadi Reza Tavakkoli Moghaddam Open Access Article Abstract Page Full-Text 3 - Providing a Customer Experience Management (CEM) Model in Omnichannel Banking (Case Study of Bank Day) Hamed Einipoor Hossein Shirazi meysam shafiei roodposhti Farideh Haghshenas Kashani