Design and Fitting of E-Commerce Implementation Model in Knowledge-Based Companies Active in the Field of Information and Communication Technology
Subject Areas : Business StrategyAli Hakimzadeh 1 , Mohammad Ghasemi Namaghi 2 , Ali Hosseinzadeh 3
1 - Department of Management,Torbat Heydarieh Branch, Islamic Azad University, Torbat Heydariyeh, Iran
2 - Department of Management,Torbat Heydarieh Branch, Islamic Azad University, Torbat Heydariyeh, Iran
3 - Department of Management,Torbat Heydarieh Branch, Islamic Azad University, Torbat Heydariyeh, Iran
Keywords: Knowledge-Based Companies, E-Commerce, information and communication technology,
Abstract :
The purpose of this study was to design and fit an e-commerce implementation model in knowledge-based companies active in the field of information and communication technology in Tehran province. In this research, the research policy of data foundation theory was used. The statistical population of the qualitative section consists of experts familiar with the subject of research (university professors and experts in the field of study). In order to determine the sample size, a purposeful method was used and until the new concepts were not enumerated, the interview process continued until the 15th person. The statistical population of a small part is all employees of knowledge-based companies active in the field of information and communication technology in Tehran that according to surveys, approximately 21,000 people work in these companies which 378 people were selected as the sample size by racemose or random classification and Morgan table. In this research, two questionnaires have been used to collect the data needed to measure the studied variables. Experts' opinions were used to evaluate the validity of the questionnaire and Cronbach's alpha reliability of 0.87 was obtained. To analyze the data, the grounded theory approach and structural equations have been used and the software is PLS. Findings showed that 81 sub-components constitute the dimensions of the model and the results of model fit also showed that the research model is valid for implementation and according to the analysis, it was found that at the 95% confidence level, all paths are significant, and as a result, the six main dimensions and subcomponents related to the model are approved.
Alalwan,A(2020). Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse. International Journal of Information Management.50(2020).28-44.
Amiri, Alinaghi, Jafar, Mohammad Baqer, Hosseini, Masoumeh (2016). A study of the factors affecting the acceptance of e-commerce in the agricultural sector. Organizational Culture Management.2 (10) .23-45.
Amirkhani, Amir Hossein, Taleifar, Reza, Fazeli Kebria, Hamed, Faqih, Mohammad Baqer (2012). Analysis and ranking of factors affecting the acceptance of e-commerce in small and medium companies in the food and beverage industry. Information Technology Management Studies. Volume 1, Number 2, pp. 123-146.
Bailey, J. E., & Pearson, S. W. (2010)."Development of a Tool for Measuring and Analyzing Computer User Satisfaction".Management Science, 29(5), 530-545.
Bamdad, Jahanyar, Alishiri, Bahram, Abdollahi, Hamideh (2011). Investigating the effective factors on the establishment of e-commerce in Cheshmeh Kerman Wire Company. Economic Research Journal.2 (1) .67-76.
Bertshk ,G.Frigez M(2016).,“A grey based decision making approach to the supplier selection problem”., Mathematical and Computer Modelling, 36: 573–581.
Choisen,J(2017). An investigation of the impact of effective factors on the success of e-commerce in small- and medium-sized companies. Computers in Human Behavior.2(3).34-56.
Crowston, K., Howison, J.,& Annabi, H. (2016)."Information systems success in free and open source software development: Theory and measures".Software Process: Improvement and Practice (Special Issue on Free/Open Source Software Processes).
De Haan, J., & Huysmans, F. (2012). E-culture: An empirical exploration. The Hague: Social and Cultural Plan Bureau. pp.145-155
DeLone, W.H.,& McLean, E.R. (2014)."Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model".International Journal of Electronic Commerce, 9(1), 31–47.
Derzi .H.Diang.U, (2010).,“Critical Factors Classification for Firm Adoption of ECommerce”15th Annual IRMA International, New Orleans, USA, pp. 698-700
Determined, Sheila, Moradi, Mahmoud, Bahrami, Assadollah (2013). 11. Determined, Sheila, Moradi, Mahmoud, Bahrami, Assadollah (2013). Investigating the factors affecting the success of B2C e-commerce from a managerial perspective. Iranian Journal of Information and Communication Technology.3 (9) .34-45.
ElSaid Ghada and Hone Kate (2015), Culture and E-Commerce: An Exploration of the Perceptions and Attitudes of Egyptian Internet Users, Journal of Computing and Information Technology- CIT 13, , 2, 107–122 107
Eze,H.Vera,C,Okike.K(2020). Critical factors influencing the adoption of digital marketing devices by service-oriented micro-businesses in Nigeria: A thematic analysis approach. naturehumanities and social sciences communications.7(90).22-34.
Gefen, D.,& Keil, M. (2016).The Impact of Developer Responsiveness on Perceptions of Usefulness and Ease of Use: An Extension of the Technology Acceptance Model".The DATA BASE for Advances in Information Systems, 29(2), 35-49.
Gradon,J,Pearson,K(2004). Electronic commerce adoption: an empirical study of small and medium US businesses. Information & Management,24(2).23-40.
Haj Karimi, Abbas Ali, Aziri, Shahriyar, Kharazian, Maryam (2009). Designing a model of factors affecting the use of e-commerce in small and medium enterprises. Journal of Knowledge and Development (Scientific-Research) Year 16, No. 27. pp. 51-78.
Haji Hashemi, Zahra, Saadi, Heshmatollah, Sanaei, Ali (2015). Factors affecting the acceptance of e-commerce in agricultural cooperatives and cooperative offices. Cooperatives and Agriculture.5 (20) .113-140.
Ismailpour, Majid and Hosseini, Seyed Yaghoub and Jafarpour, Younes, (2018). Challenges of accepting e-commerce in small and medium businesses (Case study: active companies located in Bushehr industrial town). Business Management Explorations.4 (9) .34-56.
Jon, J(2015). Determinant Factors of E-commerce Adoption by SMEs in Developing Country: Evidence from Indonesia. Social and Behavioral Sciences 195(3).45-67.
Kafashpour, Azar, Dehnavi, Mohammad, (2010). The effect of Culture on E-Commerce (Case Study of Aseman Airlines Internet Customers), Journal of Science and Technology; Year 2 (1) .23-45.
Katoy,H(2018). Impact of external factors on determining E-commerce benefits among SMEs in Malaysia. Journal of Global Entrepreneurship Research volume8(18).45-67.
Kerikmäe, T., & Dutt, P. K. (2014). Conceptualization of Emerging Legal Framework of E-Regulation in the European Union. In Regulating eTechnologies in the European Union (pp. 7-32).
Kiani Elahe, Noorullah Nouri Wendy Azadeh, Omani Ahmad Reza (2020). Requirements for the development of e-commerce in rural cooperatives in Khuzestan province. Space Economics and Rural Development. 9 (31): 219-240.
Leong, J(2018). A B2C e-commerce intelligent system for re-engineering the e-order fulfilment process. Expert Systems With Applications.2(4).24-24.
Liao, C., Palvia, P. & Lin, H.N. (2016)."The roles of habit and web site quality in e-commerce".International Journal of Information Management, 26, 469–483.
Ling M, (2010).,”The Seven Steps to Nirvana: StrategicInsights into E-Business Transformation”, New York: McGrawHill.
Lipo, D,Bahary,M,Ihad,N(2018). Business to Customer (B2C) E-Commerce Implementation Process: A Case Study Experience in Fashion and Apparel Business in Malaysia. Business Information Systems.29(1).34-56.
Mahdavi Adeli Mohammad Hussein, Reza Haghdoost Shamsi (2007). The need for e-commerce in Iran due to its role in the productivity of companies in leading countries. Knowledge and Development.2 (2) .34-56.
Mira, J(2018). Impact of external factors on determining E-commerce benefits among SMEs in Malaysia. Journal of Global Entrepreneurship Research.2(18).23-45.
Paul, D(2016). Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model. International Journal of Electronic Commerce . 59, (4), 69-103.
Pavlou Paul A. Chai Lin (2012), What drives electronic commerce across cultures? Journal of Electronic Commerce Research, VOL. 3, NO. 4, Page 240
Rahimi, Massoud, Hosseinabadi, Zahra, Dehmardeh, Nazar (2019). Investigating the effective factors in accepting e-commerce for the development of economy based on handmade carpets. Goljam Scientific-Research Journal. 15 (35): 177-192.
Ramio, J(2015). Theoretical Framework of E-Business Competitiveness. Social and Behavioral Sciences 2(213).34-56.
Rashid M. A. ,. Al-Qirim N. A (2012),” E-Commerce Technology AdoptionFramework by New Zealand Small to Medium Size Enterprises”, Res. Lett. Inf. Math. Sci, 2, 63-70Available online at http://www.massey.ac.nz/wwiims/~rlims
Rpberto, K(2018). Modeling the rational behavior of individuals on an e-commerce system. Operations Research Perspectives.5(18).23-45.
Sawhney M,and Zabin J., (2012).,”The Seven Steps to Nirvana: Strategic Insights into E-Business Transformation”, New York: McGraw-Hill.
Titi, T(2020). E-commerce drivers and barriers and their impact on e-customer loyalty in small and medium-sized enterprises (SMES). Business: Theory and Practice, 21(1), 146-157.
Udo, G. & Marquis, G. (2015). Effective commercial web site design: an empiricalstudy. Proceedings of the 2000 IEEE Engineering Management Society, pp. 313-318
Valencia,G(2019). Analysis of e-commerce acceptance using the technology acceptance model. Scientific Papers of the University of Pardubice. Series D. Faculty of Economics and Administration; Pardibuce Iss. 45, (2): 174-185.
Zhu. K, Kraemer.K, X U.S (2017) “A Cross-Country study of ElectronicBusiness Adoption Using the Technology-OrganizationEnvironment Framework” proceedings of 32th International conference on Information systems, pp 337- 348.