A Hybrid Approach in Designing and Validating a Green Quality Management Model in the Food Industry

Subject Areas : Business Strategy

Davood  Tarvirdizadeh ¹ (Department of Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran)
Shahram  Mirzaeidaryani ² (Department of Management, Ardabil Branch, Islamic Azad University, Ardabil, Iran)
Mohammadreza  Nahidi AmirKhiz ³ (Department of Economics, Tabriz Branch, Islamic Azad University, Tabriz, Iran)
Mohammad  Pasbani ⁴ (Department of Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran)
Morteza  Honarmand Azimi ⁵ (Department of Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran)

Received: 2020-12-17 Accepted : 2021-04-16 Published : 2021-06-16

Keywords: validating, Grounded Theory, partial least squares, Food Industry, A Hybrid Approach, Green Quality Management,

Abstract :

In recent years, global reports on the irreparable damage of human economic activities to the environment, the need for efficient management systems capable of reducing pollutants and waste management and the optimal use of non-renewable resources, more than any other another time is needed. Therefore, in order to achieve this, a study was presented with the aim of designing and validating a model for green quality management in the food industry. The present study is an exploratory combination that through qualitative strategies with library study methods and grounded theory, a conceptual model is obtained and then through a quantitative strategy of structural equations with Smart PLS approach, the conceptual model of the research is tested and its goodness is calculated. Is. In the qualitative section, after extensive study in the theoretical literature on the subject and taking notes, as well as through theoretical and purposeful sampling with a selection of 24 experts and officials, a semi-structured interview was conducted. In the quantitative part, according to the Vinzy rule, 192 managers and experts of the food industry have been selected as a sample and the data have been collected using a researcher-made questionnaire. According to the findings of the qualitative section and after coding, finally 5 main categories and 19 sub-categories were extracted that green management of human resources from causal conditions and green management thinking as underlying conditions, technology management and environmental management system as intervening conditions. Green management innovation was selected as a strategy and also green supply chain as a consequence of green quality management model. The results show that the conceptual model designed with grounded theory approach was approved by experts and the GOF criterion was used to validate the model, which is higher than the level of fit classification based on the theory of Wetzel’s et al. (2009) which indicates that has it.

References:

Abbas, J. (2020) Impact of total quality management on corporate green performance through the mediating role of corporate social responsibility, Journal of Cleaner Production 242, PP1-12.

Abbasi Bastami, R., & Ehtesham Rasi, R., Abedi, S. (2020). Supplier’s Selection Based on Lean-Green Production Indicators by Goal Programming, Fuzzy DEMATEL and Fuzzy Quality Function Development. Journal of System Management(JSM), 6(3), pp. 169-204

Abbaspour, Majid; Khadivi, Samira (2006). "Challenges of Green Management in Sustainable Development". Biennial National Conference of the Iranian Association of Environmental Specialists.

Ang, W., Mohd Fauzi , A., Nik Hisyamudin , M. N. (2016). The Mediating Effect of Kaizen Between Total Quality Management (TQM) and Business Performance. International Engineering Research and Innovation Symposium
(IRIS), Volume IOP Conf. Series: Materials Science and Engineering 160(2016) 012012 doi:10.1088/1757-899X/160/1/012012.

Asadi, R. (2012), Green productivity is the key   to sustainable development, Standard Monthly, Tehran, Vol. 230, pp. 6-11. [In Persian]

Azar, A, Gholamzadeh, R., Qanavati, M. (2012), Route-Structural Modeling in Management: Application of Smart Pls Software, Negah Danesh Publications, Tehran, First Edition. [In Persian]

Bayat, R., Mohammadnejad, S. (2016), Investigating the Impact of Green Innovations on Environmental Performance and Competitive Advantage of the Organization, World Conference on Management, Accounting Economics and Humanities at the Beginning of the Third Millennium, Shiraz, Green Industry Idea Market Research Company. [In Persian]

Bergh, J., Truffer, B., & Kallis, G. (2011). “Environmental innovation and societal transitions:Introduction and overview”. Environmental Innovation and Societal Transitions, 1(5), 1-23.

Biswajit Debnatha, Reshma Roychoudhurib, Sadhan K Ghosh. (2016). “E-Waste Management – A Potential Route to Green Computing”. International Conference on Solid Waste Management, 5IconSWM.

Chen, Y and Chang, C. (2013) the Determinants of Green Product Development Performance: Green Dynamic Capabilities, Green Transformational Leadership, and Green Creativity, J Bus, Volume 136, Pp1-15

 Cheng, C., Yang, C.-L., & Sheu, C. (2014). The link between Eco innovation and business performance: a Taiwanese industry context. Journal of Cleaner Production, 64, 81-90.

Chiou, T.-Y., Chan, H., Lettice, F., & Chung, S. (2011). The influence of greening the suppliers and green innovation on enviromental performance and competitive advantage in Taiwan. Transportation research, 47, 822-836.

 Costa L.B.M., Godinho Filho M., Fredendall L.D., Ganga Gilberto (2020) The effect of Lean Six Sigma practices on food industry performance: Implications of the Sector's experience and typical characteristics, Food Control, Journal Pre-proof

 Creswell, J. W. (2005). Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research (2nd edition). Doctoral dissertation. Department of Management Science.

 Danaei Fard, Hassan; Emami, Sayed Mojtaba (2007). "Qualitative Research Strategies: A Reflection on the Data Theory of the Foundation". Management Thought Quarterly, 69-97.

Davoodi, S-M., Yegangi, Hedieh. (2017). Identifying and ranking the factors affecting the effectiveness of quality management systems and financial performance of small and medium enterprises using AHP technique. Journal of Business Reviews No. 81. [In Persian]

European Green Management Association, (2015), Green Product Management System from Quality Orientation to Green Approach, Iranian Green Management Association Publications. [In Persian]

Farrokhizadeh, F., Farrokhizadeh, H. (2020). Study and ranking of effective factors on green supply chain management in petrochemical industry with Demetel approach in Lorestan Petrochemical, Technology Growth Quarterly, Year 16, No. 6, pp. 51-60. [In Persian]

Fayazi, Marjan; Afshar, Zahra (2015). "Green Human Resource Management". Journal of Tadbir, 25 (272), 44-46.

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservables variables and measurement error. JournalofHighTechnologyManagementResearch,11(1),137-153.

Fotourehchi, Z., Pooramini, Z., Salmanzadeh, L. (2020). The Relationship between Commitment to Corporate Social Responsibility and Green Marketing with Environmental Performance in Companies. Quarterly Journal of Environmental Education and Sustainable Development. Vol. 9, No.1, (95-108)

Garzella, Stefano, Raffaele, Fiorentino. (2014). “An integrated framework to support the process of green management adoption”. Business Process Management Journal, 20 (5), 68 – 89.

Ghasemi, A., Farajpour, Q., Reza Yazdi, P. (2015) Supplier evaluation based on indicators involved in supply chain productivity in Toos Automotive Company, Organizational Culture Management, Volume 13, Number 2, Pp. 515-535 . [In Persian]

Ghorbanpour, A., Pouya, A., Nazemi, Sh., Naji Azimi, Z. (2016). Designing a Structural Model of Green Supply Chain Management Measures Using a Fuzzy Interpretive Structural Modeling Approach, Journal of Operations Research in Its Applications, Year 13, Issue 4 (Consecutive 51), Winter 1995, pp. 1-20. [In Persian]

Goswami, G. T., & Ranjan, K. S. (2015). “Green HRM: Approach to Sustainability in Current Scenario”. Journal for Studies in Management and Planning, 1(4), 250-259

Haj Esfandiari, Bahareh. (2015). "Green management in construction projects". Qazvin Regional Water Company.

Haroni, M., & Razegi, S. (2020 (Investigating the Relationship between Organizational Culture, Total Quality Management and Performance. Journal of System Management(JSM), Vol 6, No 2,Pp 169-181

Hassini، E، Surti، C, Searcy, C. (2012) a literature review and a case study of sustainable supply chains with a focus on metrics. International Journal of Production Economics، 140(1) ، Pp 69-82.

 Hooman, H. (2014). Practical guide to qualitative research, Samat Publications, Tehran. Third edition. [In Persian]

 Jabbour, C.­J. C. (2011). “How green are HRM practices, organizational culture,learning and teamwork? A Brazilian study”. Industrial and Commercial Training,43, (2), 98-105.

 Jackson, S. E., Renwick, D. W., Jabber, C. J., & Muller-Camen, M. (2011). State-of-the-art and future directions for green human resource management: Introduction to the special issue. German Journal of Human Resource Management, 25(2), 99-116.

 Keshavarzi, Mehrzad. (2019) Investigating the Impact of Total Quality Management on Organizational Green Performance with the Mediating Impact of Organizational Social Responsibility (Case Study: Parsian Sepehr Refining Company), The Second International Conference on Sustainable Development Techniques in Industrial Management and Engineering with the Approach of Recognizing Permanent Challenges.

 Khan, M. (2015). GREEN” HUMAN RESOURCE MANAGEMENT- A PREREQUISITE FOR SUSTAINABLE ENVIRONMENT. PISER.

Kung، F., Yang, C.-L., Cheng. (2012). . . Assessing the green Value chain to improve environmental performance". International Journal of Development Issues, Vol 11 Iss 2 pp. 111 – 128.

Lee, H. J., & Yang, K. (2014)Interpersonal service quality, self-service technology (SST) service quality, and retail patronage, Journal of Retailing and Consumer Services, Vol20, Pp 51–57.

 Li, Dayuan, Yini Zhao, Lu Zhang, Xiao Hong Chen, Cuicui Cao. (2018) Impact of quality management on green innovation, Journal of Cleaner Production, Reference: JCLP 10663, Pp1-37.

  Luu, Trong Tuan. (2020) Can food waste behavior be managed within the B2B workplace and beyond? The roles of quality of green communication and dual mediation paths, IndustrialMarketingManagement, https://doi.org/10.1016/j.indmarman.2020.07.012,

  Masri, H. A., & Jaaron, A. A. (2017). Assessing green human resources management practices in Pales-tinian manufacturing context: An empirical study. Journal of cleaner production, 143, 474-489

Mathapati, C. M. (2013). Green hrm: a strategic facet. tactful management research journal, 2(2), 1–6.

 Mazarezadeh, Reza; Parnian, Yaser; Habibinejad, Masoumeh. (2015). "Study of the effect of green management awareness on green management strategy and organizational performance". Case study: Ports and Maritime Organization of Khuzestan Province - Imam Khomeini Port Complex.

 Mohamad Asrul Mustaphan. (2017)  Sustainable Green Management System (SGMS) - An integrated approach towards organizational sustainability Journal of Cleaner Production Volume14, p156-172.

Mousumi R. (2016) Khastagir exploring role of green management in enhancing organizational efficiency in petrochemical industry in India Journal of Cleaner Production Volume 126. Pages 109-115.

 Mustapha, M. A., Manan, Z. A., & Alwi, S. R. W. (2017). “Sustainable Green Management System (SGMS)–An integrated approach towards organisational sustainability”. Journal of Cleaner Production, 146(5), 158-172.

Nadafi, K., Nouri, Jafar. Nabizadeh, R., Shahid, N. (2008). Green Management System in the National Library of Iran, Environmental Science and Technology, Volume 10, Number Four. [In Persian]

Opatha, H. (2013). Green Human Resource Management. A Simplified Introduction, HR Dialogue.Department of HRM, Faculty of Management Studies and Commerce, University of Sri Jayewardenepura. 22-41. 

Rafiei, Majid and Abdolmaleki, Hamid, (2017), Identifying the components of green supply chain management, 4th International Conference on Environmental Planning and Management, Tehran ,,, https://civilica.com/doc/589685

 Raimi, L. (2017) Understanding theories of corporate social responsibility in the outcomes of internal and external green supply chain management patronage. Journal of Retailing and Consumer Services, 20(1), Pp51- 57.

Reinartz W., Krafft M.; Hoyer W. D. (2004). The customer relationship management process: Its measurement and impact on performance. Journal of Marketing Research.2004; 41(3), P.p: 293-305.

Renwick, D., Redman, T., & Maguire, S. (2013). GHRM: A review and research agenda. International Journal of Management Review, 15, 1-14

Russell, D. M, Anne, M. Hoag. (2010) People and information technology in the supply chain: Social and organizational influences on adoption.  International Journal of Physical Distribution & Logistics Management, 34(2), Pp 102-122.

Seman, N., Zakuan, N., Jusoh, A., Arif, M,  Saman, M. (2012) The relationship of green supply chain management and green innovation concept. Procedia - Social and Behavioral Sciences,Vol 57,Pp 453-457.

Siegel, D. S. (2009) Green management matters only if it yields more green: An economic/strategic perspective. The Academy of Management Perspectives practices،J. Purchasing Supply Manage.19 (2), Pp 106-117.

Singh, V., Kumar, A., Singh, T. (2018) Impact of TQM on organizational performance: the case of Indian manufacturing and service industry. Oper. Res. Perspect. 5, Pp199-217.

Soltani, H., & Amanat, A.. (2019). The Mediating Role of Kaizen in the Relationship between Total Quality Management and Organization’s Performance.  Journal of System Management(JSM), Vol 6, No 1,Pp 61-74

Strauss, A., & Corbin, J. (1998). Basics of qualitative research. Newbury Park, CT: Sage. Turner, Alison; Wilkie, Fran and Rosen, Nick (2004). Virtual but visible: developing a promotion strategy for an electronic library. New Library World Volume 105 · Number1202/1203.

Tafreshi Motlagh, A., Ulfat, L., Bamdad Sufi, Jahanyar. Amiri, M. (2017). "Measures of corporate sustainability in Iranian medium food industries" Quarterly Journal of Business Research, Volume 21, pp. 94-67, and No. 82. [In Persian]

 Teixeira, A. A., Jabbour, C. J. C., & de Sousa Jabbour, A. B. L. (2012). Relationship between green management and environmental training in companies located in Brazil: A theoretical framework and case studies. International Journal of Production Economics, 140(1), 318-32.

Tseng, M.-L. (2009). A causal and effect decision-making model of service quality expectation using greyfuzzy DEMATEL approach. Expert systems with applications, 36(4), 7738-7748.

 Tseng, M.-L., Huang, F.-h., & Chiu, A. (2012). Performance drivers of green innovation under incomplete information. Procardia - Social and Behavioral Sciences, 40, 234-250.

Wetzels, M., Odekerken-Schröder, G., & Van Open, C. (2009). Using PLS path modeling for assessing hierarchical construct models: Guidelines and empirical illustration. MIS quarterly, 177-195.

Yang, Jianjun,  Feng Zhang, Xu Jiang, Wei Sun.(2017).Strategic flexibility, green management, and firm competitiveness in an emerging economy, Technological Forecasting & Social Change, Pp 1-10.

Yu, Y., & Huo, B. (2019). The impact of environmental orientation on supplier green management and financial performance: The moderating role of relational capital. Journal of cleaner production, 211, 628-639.

 Zhu, Q & Sarkis, J. (2010) an inter-sectorial comparison of green supply chain management in China: Drivers and practices. Journal of Cleaner Production, Vol

 Zuhairah, H., & Noor Azman, A. (2015). The impact of green marketing strategy on the firm's performance, Journal: Procardia - Social and Behavioral Sciences, Volume 172, 27 January, PP 463–470Volume 140, Pp1-16.