شناسایی مؤلفه‌های الگوی کیفیت زندگی کاری با رویکرد استراتژیک منابع انسانی در نظام اداری بانک ملت
محورهای موضوعی : مدیریت و توسعه پایدار
وحید محمدی
1
(
دانشجوی دکتری گروه مدیریت، واحد آستارا، دانشگاه آزاد اسلامی، آستارا، ایران.
)
موسی رضوانی چمن زمین
2
(
استادیار گروه مدیریت، واحد آستارا، دانشگاه آزاد اسلامی، آستارا، ایران
)
بدری عباسی
3
(
دانشیار گروه مدیریت، واحد بندر انزلی، دانشگاه آزاد اسلامی، بندر انزلی، ایران
)
مرتضی حضرتی
4
(
استادیار گروه مدیریت، واحد بندر انزلی، دانشگاه آزاد اسلامی، بندر انزلی، ایران
)
مهران نصیرزاد
5
(
استادیار گروه مدیریت، واحد آستارا، دانشگاه آزاد اسلامی، آستارا، ایران
)
کلید واژه: شناسایی, الگو, کیفیت زندگی کاری, رویکرد استراتژیک, منابع انسانی.,
چکیده مقاله :
هدف پژوهش حاضر، شناسایی مؤلفه‌های الگوی کیفیت زندگی کاری با رویکرد استراتژیک منابع انسانی در نظام اداری بانک ملت می‌باشد. روش پژوهش، آمیخته و به صورت کیفی -کمّی است که از نظر هدف، کاربردی و از حیث ماهیت توصیفی- پیمایشی می‌باشد. نمونه در بخش کیفی 20 نفر از خبرگان دانشگاهی و بانکداری بودند که به صورت گلوله برفی انتخاب شدند. جامعه آماری بخش کمّی نیز تمام کارکنان و کارشناسان بانک ملت در سراسر کشور بودند که با استفاده از فرمول کوکران، از نمونه 378 نفری به روش طبقه‌ای ساده انتخاب گردید. ابزار گردآوری داده‌ها در بخش کمّی شامل پرسشنامه محقق ساخته بود که ضريب آلفای کرونباخ کل برابر با 84/0محاسبه شده که از مقدار مبنای 70/0 بالاتر بوده و در نتیجه ابزار سنجش از پایایی مناسب برخوردار است. تجزیه و تحلیل داده در بخش کیفی به روش کدگذاری های باز و محوری در نرم‌افزار مکس کیودا صورت گرفت و در بخش کمّی نیز با استفاده از روش‌های آمار توصیفی با استفاده از نرم‌افزار SPSS داده‌ها تحلیل شدند. نتایج بدست آمده از کدگذاری‌ها نشان داد که مؤلفه‌های الگوی کیفیت زندگی کاری با رویکرد استراتژیک منابع انسانی در نظام اداری بانک ملت شامل 5 استراتژی در قالب استراتژی تدوین کارراهه و مسیر کارراهه (مسیر شغلی)، استراتژی طراحی شغل، استراتژی امنیت شغلی، استراتژی رضایت شغلی و استراتژی استقرار سیستم‌های پشتیبانی از عملیات و تصمیم، 20 مؤلفه فرعی و 118 زیرمؤلفه می‌باشد.
The purpose of this research is to identify the components of the quality of work life model with a strategic approach of human resources in the administrative system of Mellat Bank. The research method is mixed and qualitative-quantitative, which is practical in terms of purpose and descriptive-survey in terms of nature. The sample in the qualitative section was 20 academic and banking experts who were selected as a snowball method. The statistical population of the quantitative part was all the employees and experts of Mellat Bank all over the Iran, who were selected from a sample of 378 people using a simple stratified method using the Cochran formula. The data collection tool in the quantitative section included a researcher-made questionnaire, the total Cronbach's alpha coefficient was calculated as 0.84, which is higher than the base value of 0.70, and as a result, the measurement tool has adequate reliability. Data analysis was done in the qualitative part by the method of open and axial coding in MAXQDA software, and in the quantitative part, the data were analyzed using descriptive statistics methods using SPSS software. The results obtained from the codings showed that the components of the model of quality of work life with a strategic approach of human resources in the administrative system of Mellat Bank include 5 strategies in the form of a career development strategy and a career path (career path), job design strategy, job security strategy, and job satisfaction strategy. And the deployment strategy of operation and decision support systems has 20 subcomponents and 118 subcomponents.
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