بررسی تأثیر مهندسی مجدد ساختار سازمانی بر بهره‌وری گمرکات کشور
محورهای موضوعی : مدیریترضا کثیری 1 , مهران مختاری 2 , بهزاد فرخ سرشت 3 , مرضیه گرجی پشتی 4
1 - دانشجوی دکترای تخصصی مدیریت دولتی گرایش رفتار سازمانی، واحد چالوس، دانشگاه آزاد اسلامی، چالوس، ایران.
2 - استادیار، عضو هیأت علمی، دانشکده مدیریت و حسابداری، واحد چالوس، دانشگاه آزاد اسلامی، چالوس، ایران.
3 - استادیار، عضو هیأت علمی، دانشکده مدیریت و حسابداری، واحد چالوس، دانشگاه آزاد اسلامی، چالوس، ایران.
4 - استادیار، عضو هیأت علمی، دانشکده مدیریت و حسابداری، واحد چالوس، دانشگاه آزاد اسلامی، چالوس، ایران.
کلید واژه: بهره وری, ساختار سازمانی, مهندسی مجدد, گمرکات,
چکیده مقاله :
استفاده از ساختار سازمانی صحیح، منجر به بهبود اساسی در عملکرد سازمان می‌شود. امروزه رقابت جهانی سازمان‌ها را به سمت باریک و ساده شدن سوق داده و بسیاری از سازمان‌ها به سمت مهندسی مجدد فرایندها به عنوان ابزاری برای تغییرات ریشه‌ای در نحوه اجرای فرایندهایشان روی آورده‌اند. با توجه به حجم بالای تجارت و سرعت فزاینده معامله‌های تجاری، ضرورت دارد گمرک نیز متحول شود. پژوهش حاضر با هدف بررسی تأثیر مهندسی مجدد ساختار سازمانی بر بهره وری گمرکات کشور انجام شده است که از نظر هدف در حیطه پژوهش‌های کاربردی و بر اساس ماهیت و روش گردآوری داده‌ها، یک پژوهش توصیفی-پیمایشی است. به منظور جمع آوری داده‌ها از پرسشنامه و برای آزمون مدل مفهومی پژوهش از PLS که یک فن مدل‌سازی معادلات ساختاری واریانس محور است و امکان بررسی نظریه و سنجه‌ها را به طور همزمان فراهم می‌سازد، استفاده شد. در نهایت، ۱۵ فرضیه مورد بررسی قرار گرفت که نشان از تأثیر مهندسی مجدد ساختار سازمانی بر بهره وری گمرکات کشور دارد.
Using the correct organizational structure leads to a fundamental improvement in the organization's performance. Today, global competition has driven organizations to narrow and simplify, and many organizations have turned to process reengineering as a tool for radical changes in the way their processes are implemented. Due to the high volume of trade and the increasing speed of trade transactions, it is also necessary to change the customs. The present study was conducted with the aim of investigating the effect of reengineering the organizational structure on the productivity of the country's businesses, which is descriptive-survey research based on the nature and method of data collection. In order to collect data from the questionnaire and to test the conceptual model of the study, PLS was used, which is a variance-oriented structural equation modeling technique that provides the possibility of examining the theory and metrics simultaneously. Finally, 15 hypotheses were examined, which show the effect of reengineering the organizational structure on the productivity of the country's customs.
Agh Ghale, H., & Soleymanipour, O. M. (2021). Relationship between Knowledge Management and Entrepreneurship with Organizational Productivity and Innovation. Journal of Innovation and Creativity in Human Science, 10(3), 205-232. (In Persian)
Alamin, Z., Yadegari, Z., Nazem , F., & Karimzadeh, S. (2015). The Relationship between Creative Problem Solving, Organizational Culture and Productivity of Education Managers in Lorestan province. Journal of innovation and creativity in humanities, 4, 43-162. (In Persian)
Davari, A., & Rezazadeh, A. (2012). Jihad Daneshgahi Press, Tehran. (In Persian)
Gaspary, E., Moura, G. L. D., & Wegner, D. (2020). How does the organizational structure influence a work environment for innovation? International Journal of Entrepreneurship and Innovation Management, 24(2-3), 132-153. https://doi.org/10.1504/IJEIM.2020.105770
Hamiidi, Y., Moradhasel, B., Talebi, G. E., & Ramezani Doroh, V. (2022). Relationship between creativity and organizational productivity among the headquarters staff of Hamadan university of medical science, Hamadan,Iran. Journal of health research in community, 8(1), 39-49.
Hulland, J. (1999). Use of partial least squares (PLS) in strategic management research: A review of four recent studies. Strategic Management Journal, 20(2), 195-204.
Kappelides, P., & Spoor, J. (2019). Managing sport volunteers with a disability: human resource management implications. Sport management review, 22(5), 659-707.
Khodabakhshi, M., Samadzadeh, M., & Mobaraki, H. (2019). Investigating the effect of organizational structure on the job burnout of employees in the headquarters of the Ministry of Health, Treatment and Medical Education. Medicine and cultivation, 28(1), 48-57. https://www.sid.ir/fa/journal/ViewPaper.aspx?id=542926 (In Persian)
Naami, A., Shirazi, M., Arab, A., Mirshekar, S., & Imankhah, R. (2018). The realationship of emotional intelligence and leadership of emotional intelligence and leadership styles with job satisfaction in Kerman hospitals. Journal of Ilam University of Medical science, 26(3), 56-62. (In Persian)
Pourheydar, R., Samery, M., Hassani, M., & Mortezanejad, N. (2021). Mediating role of performance evaluation in relationships between organizational structure and job autonomy with organizational justice perception and job enthusiasm. Journal of School Administration, 9(1). (In Persian)
Pourkarimi, J., Homayeni Damirchi, A., Gharloghi, S., & Karami, M. (2018). Mediating effect of organizational learning on the relationship between Re-engineering and organizational performance. A scientific research quarterly of a new approach in educational management, 4(36), 9. (In Persian)
Pourmola, A., Bagheri, M., Alinezhad, P., & Peyravinejad, Z. (2019). Investigating the impact of organizational spirituality on human resources productivity in manufacturing organizations. Management Science Letters, 122-134.
Shamsodini, E., Ebrahimnia, M., Sepandi, M., Hosseini-Shokouh, S., & Ameryoun, A. (2020). Reengineering the Admission Process to the Clinic of a Military Hospital in Tehran in 2017-2018. Military Medicine, 22(1), 36-45. (In Persian)
Shamsodini, E., Ebrahimnia, M., Sepandi, M., Hosseini, S., & Ameryoun, A. (2020). Reengineering the Admission Process to the Clinic of a Military Hospital in Tehran. Journal of Military Medicine, 22(1), 36-45.
Singh, S. K., & Singh, A. P. (2019). Interplay of organizational justice, psychological empowerment, organizational citizenship behavior, and job satisfaction in the context of circular economy. Management decision, 57(4), 937-952. https://doi.org/10.1108/md-09-2018-0966
Taheri, B. (2015). Investigating the factors affecting the productivity of human resources. Monthly social, economic, scientific and cultural work of society, 190, 58-71. (In Persian)
Tenenhaus, M., Esposito Vinzi, V., Chatelin, Y.-M., & Lauro, C. (2005). PLS path modeling. Computational Statistics & Data Analysis, 48(1), 159-205.
Wang, Z. X., He, L. Y., & Li, D. D. (2019). Assessment of the degree of order in the organizational structure of electricity regulatory institution in China based on Shannon entropy. Energy Policy, 132, 429-439.
_||_Agh Ghale, H., & Soleymanipour, O. M. (2021). Relationship between Knowledge Management and Entrepreneurship with Organizational Productivity and Innovation. Journal of Innovation and Creativity in Human Science, 10(3), 205-232. (In Persian)
Alamin, Z., Yadegari, Z., Nazem , F., & Karimzadeh, S. (2015). The Relationship between Creative Problem Solving, Organizational Culture and Productivity of Education Managers in Lorestan province. Journal of innovation and creativity in humanities, 4, 43-162. (In Persian)
Davari, A., & Rezazadeh, A. (2012). Jihad Daneshgahi Press, Tehran. (In Persian)
Gaspary, E., Moura, G. L. D., & Wegner, D. (2020). How does the organizational structure influence a work environment for innovation? International Journal of Entrepreneurship and Innovation Management, 24(2-3), 132-153. https://doi.org/10.1504/IJEIM.2020.105770
Hamiidi, Y., Moradhasel, B., Talebi, G. E., & Ramezani Doroh, V. (2022). Relationship between creativity and organizational productivity among the headquarters staff of Hamadan university of medical science, Hamadan,Iran. Journal of health research in community, 8(1), 39-49.
Hulland, J. (1999). Use of partial least squares (PLS) in strategic management research: A review of four recent studies. Strategic Management Journal, 20(2), 195-204.
Kappelides, P., & Spoor, J. (2019). Managing sport volunteers with a disability: human resource management implications. Sport management review, 22(5), 659-707.
Khodabakhshi, M., Samadzadeh, M., & Mobaraki, H. (2019). Investigating the effect of organizational structure on the job burnout of employees in the headquarters of the Ministry of Health, Treatment and Medical Education. Medicine and cultivation, 28(1), 48-57. https://www.sid.ir/fa/journal/ViewPaper.aspx?id=542926 (In Persian)
Naami, A., Shirazi, M., Arab, A., Mirshekar, S., & Imankhah, R. (2018). The realationship of emotional intelligence and leadership of emotional intelligence and leadership styles with job satisfaction in Kerman hospitals. Journal of Ilam University of Medical science, 26(3), 56-62. (In Persian)
Pourheydar, R., Samery, M., Hassani, M., & Mortezanejad, N. (2021). Mediating role of performance evaluation in relationships between organizational structure and job autonomy with organizational justice perception and job enthusiasm. Journal of School Administration, 9(1). (In Persian)
Pourkarimi, J., Homayeni Damirchi, A., Gharloghi, S., & Karami, M. (2018). Mediating effect of organizational learning on the relationship between Re-engineering and organizational performance. A scientific research quarterly of a new approach in educational management, 4(36), 9. (In Persian)
Pourmola, A., Bagheri, M., Alinezhad, P., & Peyravinejad, Z. (2019). Investigating the impact of organizational spirituality on human resources productivity in manufacturing organizations. Management Science Letters, 122-134.
Shamsodini, E., Ebrahimnia, M., Sepandi, M., Hosseini-Shokouh, S., & Ameryoun, A. (2020). Reengineering the Admission Process to the Clinic of a Military Hospital in Tehran in 2017-2018. Military Medicine, 22(1), 36-45. (In Persian)
Shamsodini, E., Ebrahimnia, M., Sepandi, M., Hosseini, S., & Ameryoun, A. (2020). Reengineering the Admission Process to the Clinic of a Military Hospital in Tehran. Journal of Military Medicine, 22(1), 36-45.
Singh, S. K., & Singh, A. P. (2019). Interplay of organizational justice, psychological empowerment, organizational citizenship behavior, and job satisfaction in the context of circular economy. Management decision, 57(4), 937-952. https://doi.org/10.1108/md-09-2018-0966
Taheri, B. (2015). Investigating the factors affecting the productivity of human resources. Monthly social, economic, scientific and cultural work of society, 190, 58-71. (In Persian)
Tenenhaus, M., Esposito Vinzi, V., Chatelin, Y.-M., & Lauro, C. (2005). PLS path modeling. Computational Statistics & Data Analysis, 48(1), 159-205.
Wang, Z. X., He, L. Y., & Li, D. D. (2019). Assessment of the degree of order in the organizational structure of electricity regulatory institution in China based on Shannon entropy. Energy Policy, 132, 429-439.