تأثیر مؤلفه‌های تفکر استراتژیک مدیران بر یادگیری آنان از خطاهای سازمانی در شهرداری‌های استان آذربایجان غربی
محورهای موضوعی : مدیریت
رسول رنجبریان
1
(استادیار، گروه مدیریت دولتی، واحد شاهین‌دژ، دانشگاه آزاد اسلامی، شاهین‌دژ، ایران.)
محمودرضا نعیمی
2
(کارشناسی ارشد مدیریت دولتی، واحد شاهین‌دژ، دانشگاه آزاد اسلامی، شاهین‌دژ، ایران.)
کلید واژه: شهرداری, آذربایجان غربی, تفکر استراتژیک مدیران, خطاهای سازمانی,
چکیده مقاله :
تفکر استراتژیک با جامعیتی که ایجاد می‌کند باعث درک بهتر مدیران و کارکنان از سازمان شده، ارتباط و تعامل بیشتر بین کارکنان و مدیران را باعث شده و باعث بهره‌وری بیشتر کارکنان می‌شود. پژوهش حاضر با هدف تعیین تأثیر مؤلفه‌های تفکر استراتژیک مدیران بر یادگیری آنان از خطاهای سازمانی در شهرداری‌های استان آذربایجان غربی انجام گرفته است. مطالعه حاضر از نظر هدف کاربردی، از نظر شیوه جمع‌آوری داده‌ها، توصیفی از نوع همبستگی است. جامعه آماری پژوهش حاضر را شهرداران، مدیران بخش‌های مختلف ازجمله مدیر خدمات عمومی، مدیر حراست، مدیریت پارک موتوری، مدیر فنی شهرداری‌های شهرستان‌های استان آذربایجان غربی در سال 1401 تشکیل داده‌اند که تعداد آن‌ها 186 نفر می‌باشد. حجم نمونه درروش پیمایش بر اساس فرمول کوکران 126 نفر تعیین گردید. ابزار جمع‌آوری داده‌ها، پرسشنامه‌های استاندارد بود. برای بررسی پایایی نیز از آلفای کرونباخ استفاده شد و نتایج بررسی پایایی برای همه ابعاد بیشتر از 7/0 گزارش شده است. برای تحلیل داده‌ها، از آزمون همبستگی پیرسون در نرم‌افزار SPSS استفاده شد. نتایج آزمون فرضیات نشان داد مؤلفه‌های تفکر استراتژیک مدیران بر یادگیری آنان از خطاهای سازمانی در شهرداری‌های استان آذربایجان غربی‌تأثیر معنی‌داری دارد.
Strategic thinking with the community causes a better understanding of managers and employees of the organization, more communication, and interaction between employees and managers, and causes more productivity of employees. The present study was conducted to determine the effect of managers' strategic thinking components on their learning from organizational errors in the municipalities of West Azarbaijan province. In terms of the practical purpose, in terms of the data collection method, the present study is descriptive of the correlation type. The statistical population of the present study is mayors, and managers of various departments, including public service managers, security managers, motor park managers, and technical managers of municipalities of West Azarbaijan province. They formed in 2022, and their number is 186 people, and the sample size in the survey method based on Cochran's formula was 126 people. The data collection tool was standard questionnaires. Cronbach's alpha was used to check the reliability, so Cronbach's alpha coefficient for managers' strategic thinking variable and organizational errors was equal to 0.863 and 0.833, respectively; The reliability results for all dimensions were reported to be greater than 0.7. SPSS software was used for data analysis. The results of the hypotheses test showed that the strategic thinking of managers and the influence of its components have a significant effect on their learning from organizational errors in the municipalities of West Azarbaijan province.
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Allahiari, T., Salimi Fard, Z., Khalkhali, H., & Mohebi, I. (2013). Investigating the relationship between error management culture and safety outcomes among petrochemical industry workers. Journal of Safety Promotion and Injury Prevention, 2(2), 85-94. (In Persian)
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Carmeli, A. (2007). Social capital, psychological safety and learning behaviours from failure in organisations. Long range planning, 40(1), 30-44.
Cenamor, J. (2021). Complementor competitive advantage: A framework for strategic decisions. Journal of Business Research, 122(3), 335-343. https://doi.org/10.1016/j.jbusres.2020.09.016
Edmondson, A. C. (2014). Learning from mistakes is easier said than done: Group and organizational influences on the detection and correction of human error. Journal of Applied Behavioral Science, 32(1), 5-28.
Farhani, A. A., & Dehghan Neyri, M. (2018). Effective factors of strategic thinking. Marketing Management Journal 9. (In Persian)
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Hashemi, S. R., & Kamali Rad, I. (2022). Investigating the effect of strategic thinking on innovation and successful introduction of new products (case study: Alborz Insurance Company). Management and Sustainable Development Studies, 2(1), 29-44. (In Persian)
Homsma, G. J., Van Dyck, C., De Gilder, D., Koopman, P. L., & Elfring, T. (2009). Learning from error: The influence of error incident characteristics Journal of Business Research, 62(1), 115-122.
Hosseini, S. Y., Ardakani Behjati, B., & Rahmani, S. (2012). Presenting a model for measuring the strategic thinking of Iran's tile and ceramic industry managers with a structural equation modeling approach. Executive Management Research Journal, 4(7), 14-36. (In Persian)
Kou, T. H. (2011). How to improve organizational performance through learning and knowledge. International Journal of Manpower, 32(5/6), 581-603.
Mesgrian, H. (2012). Strategic thinking, functions and challenges 9th International Conference on Strategic Management, (In Persian)
Monavvarrian, A., Aghazadeh, H., & Shehametnejadi, M. (2012). Measuring strategic thinking in Tehran municipality managers. Journal of Business Management perspctive, 4(12), 129-146. (In Persian)
Moosavi, S., & bardiafar, N. (2015). Investigating strategic thinking status among managers of Iran sport tourism association based on Jeanne Liedtka model. . Contemporary Studies On Sport Management, 5(9), 73-81. (In Persian)
Moradi, M., Abdollahian, F., & Safardoost, A. (2012). Investigating the role of knowledge absorption capacity on the relationship between learning from organizational mistakes and organizational innovation. Journal of Improvement and Transformation Management Studies, 22(69), 121-149. (In Persian)
Naderi, A., Trading, M., Shoghi, M., & Safari, J. (2014). The necessity of managers' strategic thinking in the transformation of Ansar Bank. Monetary and Banking Management Development Quarterly, 2(4). (In Persian)
Rybowiak, V., Garst, H., Frese, M., & Batinic, B. (1999). Error Orientation Questionnaire (EOQ): Reliability, validity, and different language equivalence Journal of Organizational Behavior, 20(4), 527–547.
Varadarajan, R. (2020). Customer information resources advantage, marketing strategy and business performance: A market resources based. . Industrial Marketing Management, 89, 89-97. https://doi.org/10.1016/j.indmarman.2020.03.003
Zarei Matin, H., Nikmaram, S., Ahmadi, M., & Heydari, F. (2012). Investigating the effect of spiritual leadership components on organizational learning ability in the field and university research institute. Management Journal in Islamic University, 1(2). (In Persian)
_||_Abdollahian, F. (2012). Investigating the role of organizational learning and innovation in the culture of error management and its relationship with organizational performance Gilan University]. Faculty of Literature and Humanities. (In Persian)
Allahiari, T., Salimi Fard, Z., Khalkhali, H., & Mohebi, I. (2013). Investigating the relationship between error management culture and safety outcomes among petrochemical industry workers. Journal of Safety Promotion and Injury Prevention, 2(2), 85-94. (In Persian)
Bayazi, A., Kordnaeij, A., Khodadad Hossaini, S. H., & Danaeefard, H. (2020). Designing an Integrated Strategic Thinking Model: Antecedents, Elements and Consequences. Public Management Researches, 13(49), 111-134. https://doi.org/10.22111/jmr.2021.29814.4554 (In Persian)
Binesh, M. (2005). Peter Sange's thoughts. Tadbir magazine 161, 57-60. (In Persian)
Cannon, M. D., & Edmondson, A. C. (2001). Confronting failure: Antecedents and consequences of shared beliefs about failure in organizational work groups. Journal of Organizational Behavior, 22(2), 161-177.
Carmeli, A. (2007). Social capital, psychological safety and learning behaviours from failure in organisations. Long range planning, 40(1), 30-44.
Cenamor, J. (2021). Complementor competitive advantage: A framework for strategic decisions. Journal of Business Research, 122(3), 335-343. https://doi.org/10.1016/j.jbusres.2020.09.016
Edmondson, A. C. (2014). Learning from mistakes is easier said than done: Group and organizational influences on the detection and correction of human error. Journal of Applied Behavioral Science, 32(1), 5-28.
Farhani, A. A., & Dehghan Neyri, M. (2018). Effective factors of strategic thinking. Marketing Management Journal 9. (In Persian)
Ghafarian, W., & Ali Ahmadi, A. (2012). Strategic thinking. Tadbir 14(137). (In Persian)
Goldman, E. F. (2007). Strategic thinking at the top. MIT Sloan Management Review 48(4), 75-81.
Golmohammadi, N., Mohammadi, E., & Broumandan, Z. (2013). Commands and Learning Model of Strategic Thinking. Strategy Development Journal, 36, 89-108. (In Persian)
Hashemi, S. R., & Kamali Rad, I. (2022). Investigating the effect of strategic thinking on innovation and successful introduction of new products (case study: Alborz Insurance Company). Management and Sustainable Development Studies, 2(1), 29-44. (In Persian)
Homsma, G. J., Van Dyck, C., De Gilder, D., Koopman, P. L., & Elfring, T. (2009). Learning from error: The influence of error incident characteristics Journal of Business Research, 62(1), 115-122.
Hosseini, S. Y., Ardakani Behjati, B., & Rahmani, S. (2012). Presenting a model for measuring the strategic thinking of Iran's tile and ceramic industry managers with a structural equation modeling approach. Executive Management Research Journal, 4(7), 14-36. (In Persian)
Kou, T. H. (2011). How to improve organizational performance through learning and knowledge. International Journal of Manpower, 32(5/6), 581-603.
Mesgrian, H. (2012). Strategic thinking, functions and challenges 9th International Conference on Strategic Management, (In Persian)
Monavvarrian, A., Aghazadeh, H., & Shehametnejadi, M. (2012). Measuring strategic thinking in Tehran municipality managers. Journal of Business Management perspctive, 4(12), 129-146. (In Persian)
Moosavi, S., & bardiafar, N. (2015). Investigating strategic thinking status among managers of Iran sport tourism association based on Jeanne Liedtka model. . Contemporary Studies On Sport Management, 5(9), 73-81. (In Persian)
Moradi, M., Abdollahian, F., & Safardoost, A. (2012). Investigating the role of knowledge absorption capacity on the relationship between learning from organizational mistakes and organizational innovation. Journal of Improvement and Transformation Management Studies, 22(69), 121-149. (In Persian)
Naderi, A., Trading, M., Shoghi, M., & Safari, J. (2014). The necessity of managers' strategic thinking in the transformation of Ansar Bank. Monetary and Banking Management Development Quarterly, 2(4). (In Persian)
Rybowiak, V., Garst, H., Frese, M., & Batinic, B. (1999). Error Orientation Questionnaire (EOQ): Reliability, validity, and different language equivalence Journal of Organizational Behavior, 20(4), 527–547.
Varadarajan, R. (2020). Customer information resources advantage, marketing strategy and business performance: A market resources based. . Industrial Marketing Management, 89, 89-97. https://doi.org/10.1016/j.indmarman.2020.03.003
Zarei Matin, H., Nikmaram, S., Ahmadi, M., & Heydari, F. (2012). Investigating the effect of spiritual leadership components on organizational learning ability in the field and university research institute. Management Journal in Islamic University, 1(2). (In Persian)