List of Articles customer satisfaction

• Open Access Article
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  1 - Effects of Services Quality, Perceived Value and Hedonic Affection on Behavioral Intentions of the Customers
  A Ibrahimi S. H. Mansouri
• Open Access Article
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  2 - The effect of knowledge Management on customer Orientation: Case Study of Insurance companies in Tehran
  M. M. Movahedi M. Moradi
• Open Access Article
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  3 - Analyzing the efficiency of managers by using Kano Model: Case Study of Education and Training Department Managers-Tehran Region 1
  S. Azizi M. Shafiey Roudposhti