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    • List of Articles Satisfaction

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        1 - Effects of Services Quality, Perceived Value and Hedonic Affection on Behavioral Intentions of the Customers
        A Ibrahimi S. H. Mansouri
      • Open Access Article
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        2 - The Relationship between Organizational Trust and Job Satisfaction in Employees of the Agricultural Bank Branches
        Abolghasem Barimani Ali Salimi Khorshidi
      • Open Access Article
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        3 - The effect of knowledge Management on customer Orientation: Case Study of Insurance companies in Tehran
        M. M. Movahedi M. Moradi
      • Open Access Article
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        4 - Analyzing the efficiency of managers by using Kano Model: Case Study of Education and Training Department Managers-Tehran Region 1
        S. Azizi M. Shafiey Roudposhti
      • Open Access Article
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        5 - Studying the Relationship between Regular Marketing and Re-buying Behaviors in Chain Stores of Gorgan City
        M. T. Jalali Gorgan H. Mehrani
      • Open Access Article
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        6 - Effect of Customer to Customer Interactions on Satisfaction, Loyalty and Word of Mouth Advertisements of Customers (Case Study of Semnan Traveling and Tourism Agencies)
        N. Imankhan S. Eekani M. Fakharyan
      • Open Access Article
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        7 - Developing a Model For Evaluating the Factors affecting Customers Satisfaction in After-sale Services of Automobile Industry in Iran: Case Study of Saipa Company
        S. A. Heydariyeh M. Hemmati M. A. Razaghi
      • Open Access Article
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        8 - Effect of E-Banking Services Perceived Quality on Customers Satisfaction and Commitment in Saderat Bank
        شادان وهاب زاده سانیا محمودکلائی
      • Open Access Article
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        9 - Study of Experiential Marketing on After-purchase Behaviors in Food Products
        H. R. Saeednia A. Goudarzi
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