رابطه‌ی هوش هیجانی مدیران با عملکرد آنان در گروه صنعتی بهمن در سال 1392
محورهای موضوعی : مدیریت بازرگانی
سلیمان ایرانزاده
1
,
اسداله خدیوی
2
,
مریم مشاط زادگان
3
1 - دانشیار،گروه مدیریت،واحد تبریز، دانشگاه آزاد اسلامی،تبریز،ایران
2 - استادیار، دانشگاه فرهنگیان،پردیس فاطمه الزهرای تبریز، گروه مدیریت آموزشی، تبریز-ایران
3 - دانشگاه آزاداسلامی، واحدعلوم و تحقیقات آذربایجان شرقی، گروه مدیریت اجرایی، تبریز-ایران
کلید واژه: عملکرد, هوش هیجانی, خودآگاهی, خود مدیریتی,
چکیده مقاله :
هدف تحقیق حاضر تعیین رابطۀ هوش هیجانی مدیران با عملکرد آنان در گروه صنعتی بهمن در سال 1392 بوده است، روش تحقیق از نوع همبستگی می باشد و جامعه آماری آن را کلیه مدیران و سرپرستان گروه صنعتی بهمن به تعداد 60 نفر تشکیل داده است .برای برآورد حجم نمونه جدول مورگان و روش نمونه برداری طبقه ای نسبتی به کار رفته و تعداد 52 نمونه برآورد گردیده است. داده ها با استفاده از پرسشنامه استاندارد هوش هیجانی گلمن گردآوری شده در خصوص عملکرد مدیران از میانگین امتیازات نظام ارزیابی عملکرد دوره ای مدیران گروه صنعتی بهمن در طی دو دوره متوالی استفاده شده است. از نظر استادان راهنما و مشاور، جهت اطمینان از روائی پرسشنامه بهره گرفته شد. پایایی پرسشنامه با استفاده از آزمون آلفای کرونباخ 95 درصد برآورد گردید. نتایج پژوهش نشان داد که بین هوش هیجانی و مؤلفه های خودآگاهی، مهارت های خود مدیریتی، آگاهی اجتماعی با عملکرد مدیران رابطه معناداری وجود دارد و مؤلفه های مهارت اجتماعی، خود مدیریتی و آگاهی اجتماعی به صورت مستقیم عملکرد مدیران را تبیین می کنند.
The purpose of this study is to determine the relationship between emotional intelligence and managerial performance in Bahman Industrial Group. The research method is correlation, and the statistical population includes all the managers of Bahman Industrial Group, totaling 60 managers. The research sample consists of 52 individuals, selected based on Morgan Table and stratified random sampling method. The data for emotional intelligence were collected by Danial Golman's standard questionnaire, and to evaluate managers' performance, the average of the scores of the periodic evaluation system of Bahman Industrial Group managers' performance in two consecutive periods was used. The supervising professors and advisors' views were utilized to confirm the validity of the questionnaire. Also, the reliability of the questionnaire was calculated 95 percent through the use of Cronbach's Alpha. The results indicated that there is a significant relationship between emotional intelligence and its components-self-awareness, self-management, social awareness, and social skills-with managers' performance. Also, the components social skills, self-management, and social awareness directly explain managers' performance.
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Abdi, D. (2009). Investigating the Relationship between Emotional Intelligence and Performance of School Principals in Bonab County. Master's Thesis, Tabriz: Islamic Azad University, (In Persian).
Abdoli, H., Alijani, M., & Malek Shahi, R. (2010). The study of the Relationship between Self-Efficacy and Emotional Intelligence with the Performance of the Premier League golfer, (In Persian).
Adhayar, S. (2007). Emotional Intelligence in the Application of Intelligence in Territory. Isfahan: Sepahan Publishing, (In Persian).
Akbarzadeh, N. (2006). The Emotional Intelligence of the Salvi and Others View. Tehran: Farabi Publishing, (In Persian).
Bar On .R- and Parker .J.D.A- Emotional and social intelligence insights from the Eemotional quotient inventory. The hand book of emotional intelligence .San Francisco.
Dargahi, H. (2004). delegation of authority and Empowerment of Employees. Management Development Magazine, 63, (In Persian).
Goleman, D. (1998), what makes a leader? , Harvard Business Review.
Jalili, H. (2008). The Effect of Emotional Intelligence on the Effectiveness of Managers of Tabriz Goni Bafi Companies. Master's Thesis, Tabriz: Islamic Azad University, (In Persian).
Mokhtari Pour, M., & Siyadat, S. A. (2005). Management and Leadership with Emotional Intelligence. Tadbir 16, (In Persian).
Raeesi, P., Nasirpouri, A. A., & Karami, Sh. (2005). Study of the Relationship between Emotional Intelligence and its Five Dimensions with the Performance of Managers of Educational Hospitals in Kermanshah. Health Management Quarterly, 22, (In Persian).
Rezaian, A. (2002). Foundations of Organization and Management. Tehran: Samt Publications, (In Persian).
Safir, M. (1990). The Effect of Emotional Intelligence on the Performance of Managers (on the Top 100 Companies in Iran) Selected by the Ministry of Industries of Iran, (In Persian).
Seyyed Javadin, H. N. (2006). The Effect of Emotional Intelligence on Employees' Performance in Social Security Organization, (In Persian).
Sternberg, R.J., & Wagner, R. (Eds.).(2005), Practical intelligence: Nature and origins of Competence in the everyday world. Cambridge, U.K.: Cambridge University Press.
Thomas, M. (2005). Explores the Relationship between Managers' Emotional Intelligence and Job Satisfaction and the Performance of Food Service Staff from 9 Regions, (In Persian).Torabi, M. (2003). Investigating the Relationship between Emotional Intelligence and the Performance of Mid-Range Managers in Homa Hotels Group. Master's Thesis, Tehran: Allameh Tabataba'i University, (In Persian).
Vaill P.(1996), Learning as a way of being: Strategies for survival in a world.
Wechsler,D.(1998),The measurement & appraisal of adult.