بررسی تحلیلی عوامل زمینه ای موثر براستقرار سیستم مدیریت دانش در واحدهای ستادی شرکت ملی نفت ایران
محورهای موضوعی : مدیریت بازرگانی
عادل صلواتی
1
(استادیار و عضو هئیت علمی،گروه مدیریت،واحد سنندج، دانشگاه آزاد اسلامی، سنندج،ایران)
فرشته حق نظر
2
(دانشجوی کارشناسی ارشد گروه مدیریت،واحد سنندج، دانشگاه آزاد اسلامی،سنندج،ایران)
کلید واژه: مدیریت‌دانش, عوامل زمینه ای مدیریت دانش, واحدهای ستادی شرکت ملّی نفت ایران,
چکیده مقاله :
در سال‌های اخیر مدیریت دانش به موضوعی مهم و حیاتی برای موفقیت سازمان ها تبدیل‌شده‌است. به گونه ای که اثربخشی آنها در گرو ایجاد، ذخیره‌سازی، انتقال و بکارگیری به هنگام دانش می باشد. با این وجود بسیاری از سازمان ها از آمادگی لازم برای بهره گیری موفقیت آمیز مدیریت دانش را ندارند. عوامل زمینه ای، نقشی کلیدی در استقرار موفقیت آمیز مدیریت دانش در سازمان ها دارد. این پژوهش با هدف بررسی عوامل زمینه‌ای مدیریت‌دانش شامل ساختار سازمانی، فرهنگ سازمانی و فناوری اطلاعات در واحدهای ستادی شرکت ملّی نفت ایران به رشته تحریر در آمده است که در این راستا 56 شاخص با مراجعه به آرای خبرگان به عنوان مولفه های عوامل زمینه ای مدیریت دانش، تدوین گردید. نمونه ی آماری این پژوهش شامل 240 از کارکنان واحدهای ستاذی می باشند که به صورت تصادفی انتخاب شده اند. نتایج به دست آمده حاکی از آن است که ساختار سازمانی و فرهنگ سازمانی نسبت به فناوری اطلاعات در واحدهای ستادی شرکت ملّی نفت ایران از آمادگی کمتری برای بکارگیری مدیریت دانش برخوردار می باشند.
In recent years, knowledge management has been an important and critical matter in the success of organizations to the extent that their effectiveness depends on their ability to establish, store, transfer, and use this knowledge. However, most of the organizations are not yet prepared enough for the successful application of Knowledge management. Content factors have a key role in the successful establishment of knowledge management in organizations. The purpose of this research is to study the content factors of knowledge management including organizational structure, organizational culture and information technology in the central units of Iran National Oil Company. In this regard, a questionnaire consisting of 56 questions was devised, and its validity was confirmed. The research sample consists of 240 staff members of the central units taken by random sampling. The results indicate that in the central units of Iran National Oil Company, organizational structure and organizational culture, compared to information technology, have less capacity to apply knowledge management
Abtahi S., H., & Salavati A. (2006). Knowledge Management in the Organization. Peyvand No Publication, (In Persian).
Afrazeh, A. (2007). Knowledge Management (Concepts, Models, Measurement and Implementation, Amir Kabir University of Technology, (In Persian).
Alavi, M and leidner, D.E (2000) “Review: Knowledge Management and Knowledge Management System: Conceptual foundations and research issues” MIS Quarterly, Vol. 25 No.1, pp.335-343
Bishap,J.W.;Scott,K.DBurroughs,S,M (2000),Support,Commitment and Employee Outcomes in Team Environment, Review, Vol.17, 2, pp.218-225.
Daft, R. L. (1998). Theory and Organizational Design. Translated by: A., Parsaean & M., Arabi, Tehran: Cultural Research Center, (In Persian).
Davar Panah, M. (2003). An Analysis of Data Conversion to Information and Knowledge. Ketab Quarterly, 1, 70-80, (In Persian).
Davenport. T and Prusak, L.(1998).working knowledge: How Organizations manage what they know. Boston: Harvard Business school press.
Fani, H. (2002). Knowledge Management. Tadbir Monthly, 13, 38-43, (In Persian).
Gandhi, S (2004), 'Knowledge management and reference services', The journal of academic librarianship, vol. 30, no. 5, pp.81 – 368.
Hales, Steve. (2001).Dimensions knowledge and its management. Available at: www.insighting .co.uk.
Hollsopple C.W. (2005) " The inseparability of modern knowledge management and computer based Technology", Journal of Knowledge Management, VOL.9 NO.1 2005, PP.42- 52.
Jamshidnezhad F. (2008). Investigating the Factors of Establishing the Faculty of Management in Rajah Company. Master Thesis, Tehran Islamic Azad University, (In Persian).
Morgan.(1998);Images of Organization (Executive Editition); San Francisco:berrett-Koehler Publishers,Inc
Moorhead, Gregory AND Ricky W.Criffin, Tittle. Boston: Mifflin Company,1989,p 477
Ormazdi N. (2007). Explaining and Measurement of Fundamentals for the Establishment of its Management at the National Iranian Oil Products Distribution Company, Tehran Region. Master Thesis, Tehran: Shahid Beheshti University, (In Persian).
Plessis.M.D, Boon.J.A (2004),”Knowledge management in e-business and customer relationship management: South African case study findings “, International journal of information management (24), pp.73-86.
Rading, A. (2004). Knowledge Management: Succeeding in the Global Information Economy. Translated by: M. H., Latifi, Tehran: Samt Publication, (In Persian).
Rezaeian, A. (2005). Foundations of Organization and Management. Tehran: Samt Publication, (In Persian).
Wolan, Sh.,& Schuler, R. S. (2005). Human Resources and Administration. Translated by: M., Saebi & M.A., Toosi. Institute for Management and Planning Education and Research, (In Persian).
Zack.M.H.(1999).Developing Knowledge Strategy. Knowledge management Review,41(3):125.
_||_Abtahi S., H., & Salavati A. (2006). Knowledge Management in the Organization. Peyvand No Publication, (In Persian).
Afrazeh, A. (2007). Knowledge Management (Concepts, Models, Measurement and Implementation, Amir Kabir University of Technology, (In Persian).
Alavi, M and leidner, D.E (2000) “Review: Knowledge Management and Knowledge Management System: Conceptual foundations and research issues” MIS Quarterly, Vol. 25 No.1, pp.335-343
Bishap,J.W.;Scott,K.DBurroughs,S,M (2000),Support,Commitment and Employee Outcomes in Team Environment, Review, Vol.17, 2, pp.218-225.
Daft, R. L. (1998). Theory and Organizational Design. Translated by: A., Parsaean & M., Arabi, Tehran: Cultural Research Center, (In Persian).
Davar Panah, M. (2003). An Analysis of Data Conversion to Information and Knowledge. Ketab Quarterly, 1, 70-80, (In Persian).
Davenport. T and Prusak, L.(1998).working knowledge: How Organizations manage what they know. Boston: Harvard Business school press.
Fani, H. (2002). Knowledge Management. Tadbir Monthly, 13, 38-43, (In Persian).
Gandhi, S (2004), 'Knowledge management and reference services', The journal of academic librarianship, vol. 30, no. 5, pp.81 – 368.
Hales, Steve. (2001).Dimensions knowledge and its management. Available at: www.insighting .co.uk.
Hollsopple C.W. (2005) " The inseparability of modern knowledge management and computer based Technology", Journal of Knowledge Management, VOL.9 NO.1 2005, PP.42- 52.
Jamshidnezhad F. (2008). Investigating the Factors of Establishing the Faculty of Management in Rajah Company. Master Thesis, Tehran Islamic Azad University, (In Persian).
Morgan.(1998);Images of Organization (Executive Editition); San Francisco:berrett-Koehler Publishers,Inc
Moorhead, Gregory AND Ricky W.Criffin, Tittle. Boston: Mifflin Company,1989,p 477
Ormazdi N. (2007). Explaining and Measurement of Fundamentals for the Establishment of its Management at the National Iranian Oil Products Distribution Company, Tehran Region. Master Thesis, Tehran: Shahid Beheshti University, (In Persian).
Plessis.M.D, Boon.J.A (2004),”Knowledge management in e-business and customer relationship management: South African case study findings “, International journal of information management (24), pp.73-86.
Rading, A. (2004). Knowledge Management: Succeeding in the Global Information Economy. Translated by: M. H., Latifi, Tehran: Samt Publication, (In Persian).
Rezaeian, A. (2005). Foundations of Organization and Management. Tehran: Samt Publication, (In Persian).
Wolan, Sh.,& Schuler, R. S. (2005). Human Resources and Administration. Translated by: M., Saebi & M.A., Toosi. Institute for Management and Planning Education and Research, (In Persian).
Zack.M.H.(1999).Developing Knowledge Strategy. Knowledge management Review,41(3):125.