رابطه ادراک فرهنگ تسهیم دانش کارکنان با عوامل سازمانی در دستگاههای دولتی
محورهای موضوعی : مدیریت بازرگانی
فرج اله رهنورد
1
(استادیار موسسه عالی آموزش و پژوهش مدیریت و برنامه ریزی)
فاطمه صدر
2
(کارشناس ارشد مدیریت دولتی)
کلید واژه: مدیریت دانش, عوامل سازمانی, تسهیم دانش, و ادراک فرهنگ تسهیم دانش,
چکیده مقاله :
امروزه تسهیم دانش به عنوان یکی از اجزای فرایند مدیریت دانش در بالندگی سازمانهای دولتی نقش تعیین کننده ای دارد. این مقاله به دنبال سنجش ادراک فرهنگ تسهیم دانش در سازمانهای دولتی و بررسی رابطه آن با عوامل سازمانی در دستگاههای دولتی است. در این راستا با استفاده از ادبیات موضوعی، عوامل سازمانی مرتبط با ادراک فرهنگ تسهیم دانش احصاء و از طریق پرسشنامه به روش میدانی اطلاعات مورد نظر در سازمانهای دولتی دارای بودجه جاری استانی استان قزوین را جمع آوری و ارتباط آنها را با ادراک فرهنگ تسهیم دانش از طریق تحلیل همبستگی مورد سنجش قرار گرفت. بر اساس یافته های این پژوهش تعهد مدیریت به تسهیم دانش، وجود تکنولوژی مناسب برای تسهیم دانش، اعتماد، اندازه سازمان، فضای تعامل اجتماعی، ساختار پاداش و تفاوت در موقعیت ارتباط رابطه معناداری با ادراک فرهنگ تسهیم دانش در دستگاههای دولتی دارای بودجه جاری استانی در استان قزوین دارند.
Nowadays knowledge sharingas an element of knowledge management process has a key role in the development of public sector organizations. This article deals with measuring the perception of knowledge sharing culture in the public sector organizations, and investigates its relationship with organizational factors. In this regard, the relevant organizational factors were recognized using literature review on knowledge sharing culture. The data were gathered through survey method by distributing questionnaires among public sector agencies in Qazwin province. The findings of the present research indicate that there is a significant relationship between employees' perceptions of knowledge sharing culture and organizational factors as follows: management's support for knowledge sharing, organization's social interaction, organization's size, knowledge sharing technology, trust, reward structure, and status differences.
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Bergron, B. (2007). Principles of Knowledge Management. Translated by: M., Ansari, Tehran: Ketabe Mehraban Publishing. (In Persian).
Buckman, R.H. (1998). Knowledge sharing at Buckman Lebas. Journal of Business Strategy, January/February
Burt, R.S. (1992). Strucural Hotles: The Social Structure of Competition. Cambridge, Massachusetts: Harvard University Press.
Coakes ,Elayne, (2006). Storing and sharing knowledge: Supporting the management of knowledge made explicit in transnational organisations. The Learning Organization. Emerald Group Publishing Limited, p.p. 579 – 593
Connelly, Catherine A , (2000). Predictors of knowledge sharing in organizations. Queen's university, Kingston, Ontario, Canada , K7L3N6.
Connelly , Catherine & E. Kevin Kelloway, (2003). Predictors of employees’ perceptions of knowledge sharing cultures. Journal: Leadership & Organization Development Journal, 2003. p.p.294 – 301.
Davenport, Thomas E. & (2000). Knowledge Management. Translated by: H., Rahman Seresht, Tehran: Sapco Publishing, (In Persian).
Dotsika ,Fefie & Keith Patrick, (2007). Interactive business development, capturing business knowledge and practice: A case study. Journal: The Learning Organization, p.p. 407 – 422.
Davenport, T.o. (1999). Human Capital : What it is and Why people Invest it. SanFrancisco: Jossey-Bass Publishers
Davenport, T.H., (1994). Saving IT's soul: Human – centered information management. Harvard Business Review. March-April
Fahey, L. and Prusak, L. (1998). The Eleven Deadlist Sins of Knowledge Management. California Management Review.40
Kelloway, E.K. and Barling , J.(2000). Knowledge work as organizational behavior. International Journal of management Reviews, 2
Lee Matthew K.O., Christy M.K. Cheung, Kai H. Lim, Choon Ling Sia, (2006). Journal: Internet Research, customer knowledge sharing in web-based discussion boards: An exploratory study, p.p. 289 – 303.
Lin , Chieh-Peng, (2007). To share or not to share: modeling knowledge sharing using exchange ideology as a moderator, p.p. 457 – 475.
MacNeil Christina M. (2003). Line managers: facilitators of knowledge sharing in teams . Journal: Employee Relations, p.p. 294 – 307.
Marqovartte, M. J. (2007). Creating a Learning Organization Developing Five Elements for Organizational Learning. Translated by: M. R., Zali, Tehran: Entrepreneurship Center of Tehran University, (In Persian).
Ming Yu, Ch. (2005). The Role of the Impact of Organizational Leaders on the Institutionalization of Knowledge Management. The Weekly on Higher Education, 18, (In Persian).
Marrtiny, M. (1998). Knowledge management at HP consuling Organizational Dynamics. August
Motowidlo & Brief (1996). S.J.Peosocial organizational behaviors. Academy of management Review , 11
O'Neill Bonnie & Monica Adya, (2007). Knowledge sharing and the psychological contract, College of Business Administration, Marquette University, Milwaukee, Wisconsin, USA
Pai, Chi &ung, (2006). Empirical study of the relationship between knowledge sharing and IS/IT strategic planning (ISSP), Journal: Management Decision, p.p.105 – 122.
Poroust, G., Stephen R., & Kayroi M. (2006). Knowledge Management. Translated by: A. H. Khaki, Tehran: Yastaron Publication, (In Persian).
Rading, A. (2004). Knowledge Management - Success in the Information-Based Global Economy. Translated by: M. Hosseini, Tehran: Samt Publication, (In Persian).
Ruggles, R. (1998). The State of Notion: Knowledge Management in Practice, Califoria Management. Review 40(3).
Serenko, Alexander & Nick Bontis, Timothy Hardie, (2007). Organizational size and knowledge flow: a proposed theoretical link Journal: Journal of Intellectual Capital. P.p. 610 – 627.
Smith, Peter A.C. (2005). Knowledge sharing and strategic capital: The importance and identification of opinion leaders, Journal: The Learning Organization, p.p. 563-574.
Yuen , Ting Jer, M. (2007). Shaheen Majid. Knowledge-sharing patterns of undergraduate students in Singapore. Journal: Library Review, p.p. 485-494.
Yao, L.J., T.H.Y. Kam, S.H. Chan, (2007). wledge sharing in Asian public administration sector: the case of Hong Kong. Journal: Journal of Enterprise Information Management.
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Barling. J ., Slater , F & Kelloway,E . K.(1999). Transformational leadership and emotional intrligence: an exploratoru study. Leadership organization development Jornal, vol 21, No,3
Bergron, B. (2007). Principles of Knowledge Management. Translated by: M., Ansari, Tehran: Ketabe Mehraban Publishing. (In Persian).
Buckman, R.H. (1998). Knowledge sharing at Buckman Lebas. Journal of Business Strategy, January/February
Burt, R.S. (1992). Strucural Hotles: The Social Structure of Competition. Cambridge, Massachusetts: Harvard University Press.
Coakes ,Elayne, (2006). Storing and sharing knowledge: Supporting the management of knowledge made explicit in transnational organisations. The Learning Organization. Emerald Group Publishing Limited, p.p. 579 – 593
Connelly, Catherine A , (2000). Predictors of knowledge sharing in organizations. Queen's university, Kingston, Ontario, Canada , K7L3N6.
Connelly , Catherine & E. Kevin Kelloway, (2003). Predictors of employees’ perceptions of knowledge sharing cultures. Journal: Leadership & Organization Development Journal, 2003. p.p.294 – 301.
Davenport, Thomas E. & (2000). Knowledge Management. Translated by: H., Rahman Seresht, Tehran: Sapco Publishing, (In Persian).
Dotsika ,Fefie & Keith Patrick, (2007). Interactive business development, capturing business knowledge and practice: A case study. Journal: The Learning Organization, p.p. 407 – 422.
Davenport, T.o. (1999). Human Capital : What it is and Why people Invest it. SanFrancisco: Jossey-Bass Publishers
Davenport, T.H., (1994). Saving IT's soul: Human – centered information management. Harvard Business Review. March-April
Fahey, L. and Prusak, L. (1998). The Eleven Deadlist Sins of Knowledge Management. California Management Review.40
Kelloway, E.K. and Barling , J.(2000). Knowledge work as organizational behavior. International Journal of management Reviews, 2
Lee Matthew K.O., Christy M.K. Cheung, Kai H. Lim, Choon Ling Sia, (2006). Journal: Internet Research, customer knowledge sharing in web-based discussion boards: An exploratory study, p.p. 289 – 303.
Lin , Chieh-Peng, (2007). To share or not to share: modeling knowledge sharing using exchange ideology as a moderator, p.p. 457 – 475.
MacNeil Christina M. (2003). Line managers: facilitators of knowledge sharing in teams . Journal: Employee Relations, p.p. 294 – 307.
Marqovartte, M. J. (2007). Creating a Learning Organization Developing Five Elements for Organizational Learning. Translated by: M. R., Zali, Tehran: Entrepreneurship Center of Tehran University, (In Persian).
Ming Yu, Ch. (2005). The Role of the Impact of Organizational Leaders on the Institutionalization of Knowledge Management. The Weekly on Higher Education, 18, (In Persian).
Marrtiny, M. (1998). Knowledge management at HP consuling Organizational Dynamics. August
Motowidlo & Brief (1996). S.J.Peosocial organizational behaviors. Academy of management Review , 11
O'Neill Bonnie & Monica Adya, (2007). Knowledge sharing and the psychological contract, College of Business Administration, Marquette University, Milwaukee, Wisconsin, USA
Pai, Chi &ung, (2006). Empirical study of the relationship between knowledge sharing and IS/IT strategic planning (ISSP), Journal: Management Decision, p.p.105 – 122.
Poroust, G., Stephen R., & Kayroi M. (2006). Knowledge Management. Translated by: A. H. Khaki, Tehran: Yastaron Publication, (In Persian).
Rading, A. (2004). Knowledge Management - Success in the Information-Based Global Economy. Translated by: M. Hosseini, Tehran: Samt Publication, (In Persian).
Ruggles, R. (1998). The State of Notion: Knowledge Management in Practice, Califoria Management. Review 40(3).
Serenko, Alexander & Nick Bontis, Timothy Hardie, (2007). Organizational size and knowledge flow: a proposed theoretical link Journal: Journal of Intellectual Capital. P.p. 610 – 627.
Smith, Peter A.C. (2005). Knowledge sharing and strategic capital: The importance and identification of opinion leaders, Journal: The Learning Organization, p.p. 563-574.
Yuen , Ting Jer, M. (2007). Shaheen Majid. Knowledge-sharing patterns of undergraduate students in Singapore. Journal: Library Review, p.p. 485-494.
Yao, L.J., T.H.Y. Kam, S.H. Chan, (2007). wledge sharing in Asian public administration sector: the case of Hong Kong. Journal: Journal of Enterprise Information Management.