ارزیابی الگوی سازمان یادگیرنده برای شرکت توزیع نیروی برق آذربایجان غربی
محورهای موضوعی : مدیریت بازرگانی
سلیمان ایرانزاده
1
(
عضو هیأت علمی (دانشیار) گروه مدیریت،واحد تبریز،دانشگاه آزاد اسلامی، تبریز، ایران
)
موسی امینی
2
(
دانش آموخته کارشناسی ارشد مهندسی صنایع مؤسسه آموزش عالی الغدیر تبریز
)
کلید واژه: یادگیری سازمانی, سازمان دانشی, ارزیابی یادگیری سازمانی, توانمندسازی سازمانی و سازمان یادگیرنده,
چکیده مقاله :
تغییرات بیش از پیش و مداوم و عدم اطمینان در محیطی که سازمانها باید در آن عمل کنند نیاز به اعمال واکنش مناسب از طرف آنها به نیازهای بازار و بهبود کیفیت کالا یا خدمات را افزایش می دهد. در یک جامعه دانشی که تغییر در اطلاعات و نوآوریهای تکنولوژیکی به طرز باورنکردنی سریع بوده و جایی که سرعت توسعه محیط و جامعه دائماًً افزایش می یابد، سازمانها و مؤسسات انتفاعی برای موفق شدن نیاز دارند که بیاموزند و بطور مستمر بهبود یابند. هدف این پژوهش نشان دادن چگونگی ارائه مفهومی از سازمان یادگیرنده، بحث در مورد ضرورت تثبیت و ایجاد چنین سازمانی، ملزومات و مشخصه های آن می باشد. مشخصه ای که سازمانهای یادگیرنده را از سازمانهای سنتی متمایز می کند تسلط بر اصول پایه ای معین می باشد. اصول پنجگانه ای که سنگه[1] شناسایی کرده عبارتنداز: 1) نگرش سیستمی،2) قابلیت شخصی،3) مدلهای ذهنی،4) آرمان مشترک و 5) یادگیری جمعی[2] می باشند. در پژوهش حاضر، برای شناسایی سازمان یادگیرنده در نمونه تحت مطالعه، به ارزیابی فرایند یادگیری بر مبنای پنج اصل سنگه پرداخته شده است. جامعه آماری این پژوهش را مدیران(میانی و عملیاتی) و کارکنان (اداری و فنی) شرکت توزیع نیروی برق آذربایجان غربی با مدرک تحصیلی لیسانس و فوق لیسانس تشکیل می دهند. برای ارزیابی پنج اصل از پرسشنامه پژوهشگر ساخته استفاده شده است. بعد از توزیع و جمع آوری پرسشنامه های مربوطه، برای تحلیل یافته ها از آماره های توصیفی و استنباطی متناسب استفاده شده است. یافته های پژوهش نشان می دهند که شرکت مورد نظر یادگیرنده نمی باشد و موانعی پیش روی این شرکت می باشند بر این اساس برای تبدیل شرکت تحت مطالعه به سازمان یادگیرنده، راهکارهای اثربخشی ارائه شده اند. [1]-P.M Senge [2]-System Thinking,Personal Mastery,Mental Models, Shared Vision & Team Learning
Ever-growing changes and uncertainty in the environment in which organisations must function increase the requirements for them to adequately react to market needs and to improve product or service quality. In the knowledge society, where changes in information and technological innovations are incredibly rapid and where the development speed of environment and the society increases constantly, organizations and profit seeking enterprises are forced to learn and improve continually in order to be successful. The purpose of this research is to reveal how to present a concept of a learning organization and to discuss the necessity to establish such an organization with its needs and characteristics. The dimension that distinguishes learning organizations from traditional organizations is the mastery of certain basic principles. The five basic Principles that Peter Senge identifies are: 1) system thinking 2) personal mastery 3) mental models 4) shared vision and 5) team learning. In this research, for identifying learning organization in the sample under study, the learning process based on Senge's five disciplines has been evaluated. The statistical population includes managers (middle and operational) and staff (administrative and technical) of West Azerbaijan electric power distributing company with BA/BSC and M.A/MSc degrees. A researcher-made questionnaire has been used for evaluating the five principles in this organization. After distributing and gathering the relevant questionnaires, the data have been analyzed by appropriate descriptive and inferential statistics. The research findings indicate that the mentioned company is not a learning organization and there are obstructions in the face of this organization. So effective guidelines have been presented for the sample under study to become a learning organization.
Abkenar, M. N. (2007). Learning Organizations; Pioneering Rationalism. Tadbir Magazine, 185, 20-24, (In Persian).
Blauberg, S., & Deparniy, Y. (1961). System Theory, Philosophical and Methodological Issues, (In Persian).
Common, R (2004), "organizational learning in a political environment: improving policy-making in uk government", policy studies, Vol.25, No.1, Pp:35-49.
Demir Nusret, Tansu Tosun & Petek Tatli (2006), "Establishment of Learning Organisation Structure For GIS Companies", Turkey,P: 1-13.
Ekman, Annalill (2004), "Learning organization in theory and practice", UMI proquest digital dissertation full citation & abstract, ISBN: 554-5911-0.
Garvin, D (2000), "Learning in action, harvard business school press", Boston, MA, Pp: 148.
Ghahramani, M. (1980). Learning Organization for the Mid-Century Organizational Transformation. Management and Development Magazine, 9, 75-86, (In Persian).
Harung, H.S (1996), "A word-leading learning organisation", the learning organisation journal, Vol.3, No.4, Pp:22-34.
Hafez Nia, M. R. (2008). An Introduction to the Research Method in Humanities. Tehran: Samt Publication, (In Persian).
Keramaty, M. R. (2006). Organization of Participatory Groups in Learning Organizations. Tadbir Magazine, 178, 20-25, (In Persian).
Landoli, Luca & Guiseppe Zollo (2007), "Organisational cognition and building systems for the learning organization", UMI proquest digital dissertation full citation & abstract, P:324.
Marquardt, M.J (1996), "Building the learning organisation", New York: Mcgraw-hill. Marquardt, M.J. and kearsley, g(1999) Technology-based learning. Bocaraton, fl: st. luice, P:16.
Marquardt, M. J. (2006). Creating a Learning Organization: Developing the Five Elements of Organizational Learning. Translated by: M. R. Zali, Tehran: Tehran University Press, (In Persian).
Nonaaka, I. J., & Takuchi, H. (2006). Knowledge Management Knowledge Companies. Translated by: A. Atafar, Qom: Sama Publications, (In Persian).
Nyhan, Barry, Peter Gessey, Massimo Tomassini, Keleher & Rob Poell (2004), “European Perspectives on the Learning Organization", Journal of European Industrial Training, No.28.(1). Pp:66-92.
Pender, David (2007), "Emerging themes inter-firm collaboration", journal of management studies, Vol.42, No.2, Pp:321-347.
Rogers, Edward.W (2005), "Building a learning organisation at NASA", p.b.m.a, conference, las vegas November 13-16, 2005 office of mission success goddard space flight center, Pp:1-30.
Senge, P.M (1990), "The fifth discipline: the art and practice of learning organisation", New York, Doubleday, P: 114.
Senge, P (1996), "the leader New York: building learning orgaisation", international Thompson buainess press, London, Pp: 288-315.
Senge, P., & Cliner, A. (1999). The Changing Dance: The Challenges of Sustainable Change in the Learning Organization. Tehran: Asia Publishing, (In Persian).
Senge, P. (2007). The Fifth Commandment: The Creation of a Learning Organization (Translators: Hafez Kelam Hedayat and Mohammad Roshan). Tehran: Publications of Industrial Management Organization, (In Persian).
Senge, P. (2009). The fifth Command in the Field of Action: Strategies and Tools for Creating a Learning Organization. Translated by: M. Khademi Grashchi, M. Soltani & A. A. Rastegar, Tehran: Asia Publishing, (In Persian).
Shahai, B. (2007). Achieving Competitive Advantage by Creating a Learning Organization. Tadbir Magazine, 184, 26-30, (In Persian).
Smith, P & Tosey, P (1999), "Assessing the learning organisation", part 1-theoretical foundations; the learning organisation journal, Vol.6, No.2, Pp: 70-75.
Sobhani Nejad, M., Shahai, B., & Yuzbashi, A. (2006). Learning Organization (Theoretical Foundations of the Patterns of Realization and Measurement). Tehran: Elaster Publishing, (In Persian).
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Abkenar, M. N. (2007). Learning Organizations; Pioneering Rationalism. Tadbir Magazine, 185, 20-24, (In Persian).
Blauberg, S., & Deparniy, Y. (1961). System Theory, Philosophical and Methodological Issues, (In Persian).
Common, R (2004), "organizational learning in a political environment: improving policy-making in uk government", policy studies, Vol.25, No.1, Pp:35-49.
Demir Nusret, Tansu Tosun & Petek Tatli (2006), "Establishment of Learning Organisation Structure For GIS Companies", Turkey,P: 1-13.
Ekman, Annalill (2004), "Learning organization in theory and practice", UMI proquest digital dissertation full citation & abstract, ISBN: 554-5911-0.
Garvin, D (2000), "Learning in action, harvard business school press", Boston, MA, Pp: 148.
Ghahramani, M. (1980). Learning Organization for the Mid-Century Organizational Transformation. Management and Development Magazine, 9, 75-86, (In Persian).
Harung, H.S (1996), "A word-leading learning organisation", the learning organisation journal, Vol.3, No.4, Pp:22-34.
Hafez Nia, M. R. (2008). An Introduction to the Research Method in Humanities. Tehran: Samt Publication, (In Persian).
Keramaty, M. R. (2006). Organization of Participatory Groups in Learning Organizations. Tadbir Magazine, 178, 20-25, (In Persian).
Landoli, Luca & Guiseppe Zollo (2007), "Organisational cognition and building systems for the learning organization", UMI proquest digital dissertation full citation & abstract, P:324.
Marquardt, M.J (1996), "Building the learning organisation", New York: Mcgraw-hill. Marquardt, M.J. and kearsley, g(1999) Technology-based learning. Bocaraton, fl: st. luice, P:16.
Marquardt, M. J. (2006). Creating a Learning Organization: Developing the Five Elements of Organizational Learning. Translated by: M. R. Zali, Tehran: Tehran University Press, (In Persian).
Nonaaka, I. J., & Takuchi, H. (2006). Knowledge Management Knowledge Companies. Translated by: A. Atafar, Qom: Sama Publications, (In Persian).
Nyhan, Barry, Peter Gessey, Massimo Tomassini, Keleher & Rob Poell (2004), “European Perspectives on the Learning Organization", Journal of European Industrial Training, No.28.(1). Pp:66-92.
Pender, David (2007), "Emerging themes inter-firm collaboration", journal of management studies, Vol.42, No.2, Pp:321-347.
Rogers, Edward.W (2005), "Building a learning organisation at NASA", p.b.m.a, conference, las vegas November 13-16, 2005 office of mission success goddard space flight center, Pp:1-30.
Senge, P.M (1990), "The fifth discipline: the art and practice of learning organisation", New York, Doubleday, P: 114.
Senge, P (1996), "the leader New York: building learning orgaisation", international Thompson buainess press, London, Pp: 288-315.
Senge, P., & Cliner, A. (1999). The Changing Dance: The Challenges of Sustainable Change in the Learning Organization. Tehran: Asia Publishing, (In Persian).
Senge, P. (2007). The Fifth Commandment: The Creation of a Learning Organization (Translators: Hafez Kelam Hedayat and Mohammad Roshan). Tehran: Publications of Industrial Management Organization, (In Persian).
Senge, P. (2009). The fifth Command in the Field of Action: Strategies and Tools for Creating a Learning Organization. Translated by: M. Khademi Grashchi, M. Soltani & A. A. Rastegar, Tehran: Asia Publishing, (In Persian).
Shahai, B. (2007). Achieving Competitive Advantage by Creating a Learning Organization. Tadbir Magazine, 184, 26-30, (In Persian).
Smith, P & Tosey, P (1999), "Assessing the learning organisation", part 1-theoretical foundations; the learning organisation journal, Vol.6, No.2, Pp: 70-75.
Sobhani Nejad, M., Shahai, B., & Yuzbashi, A. (2006). Learning Organization (Theoretical Foundations of the Patterns of Realization and Measurement). Tehran: Elaster Publishing, (In Persian).