مدل قابلیت‌های رقابتی شرکت با در نظر گرفتن سرمایه اجتماعی و ریسک ارتباطات خریدار- تأمین‌کننده (مورد مطالعه: شرکت‌های فعال در صنعت آسانسور و پله برقی)
محورهای موضوعی : مدیریت صنعتی گرایش زنجیره تأمینمحسن هوشنگی 1 , ابوالفضل کزازی 2 , محمدتقی تقوی فرد 3 , رضا کیانی ماوی 4
1 - دانشجوی دکتری مدیریت تولید و عملیات، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران، ایران
2 - استاد گروه مدیریت صنعتی، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی. تهران، ایران
3 - استاد گروه مدیریت صنعتی، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی. تهران، ایران
4 - دانشیار گروه مدیریت، دانشکده تجارت و حقوق، دانشگاه ادیت‌کوان، استرالیا
کلید واژه: سرمایه اجتماعی, ریسک ارتباط خریدار- تامین کننده, قابلیت‌های رقابتی, صنعت آسانسور و پله برقی,
چکیده مقاله :
هدف این پژوهش ارائه مدل قابلیت‌های رقابتی شرکت در حضور سرمایه اجتماعی و ریسک ارتباطات خریدار- تأمین‌کننده است. این پژوهش از لحاظ هدف توسعه‌ای- کاربردی، از منظر ماهیت توصیفی- تحلیلی و از منظر نحوه انجام آمیخته است. جامعه مورد مطالعه خبرگان دانشگاهی و صنعتی فعال در صنعت پله برقی و آسانسور بوده‌اند. از روش نمونه‌گیری هدفمند و اشباع نظری برای نمونه‌گیری بهره گرفته شده است. در این پژوهش، محققان بعد از انجام 18 مصاحبه به نقطه اشباع رسیده‌اند. برای جمع‌آوری داده‌ها در بخش کیفی از مصاحبه‌های کیفی نیمه ساختاریافته و برای بخش کمی از پرسشنامه استفاده شده است. جهت تحلیل از دو روش تحلیل مضمون و معادلات ساختاری تفسیری بهره گرفته شده است. مدل نهایی این تحقیق نشانگر آن است متغیر سرمایه اجتماعی دارای سه مضمون فراگیر 15 مضمون سازمان دهنده و 49 مضمون پایه، ریسک ارتباط خریدار- تأمین‌کننده دارای 7 مضمون سازمان دهنده و 28 مضمون پایه و قابلیت‌های رقابتی دارای 9 مضمون سازمان دهنده و 32 مضمون پایه است. همچنین نتایج حاصل از روش معادلات ساختاری تفسیری بیانگر مدلی شش سطحی است.
The purpose of this study was to present a model of competitive capabilities considering social capital and buyer- supplier relationships. In terms of purpose, it is developmental-applied and in terms of nature, descriptive-analytical and regarding method, a mixed method study. The study population included the academic and industrial experts active in the elevator and escalator industry. To recruit the sample, purposeful and theoretical saturation sampling methods were used in which the researchers reached a saturation point after conducting 18 interviews. Semi-structured qualitative interviews were used to collect the data in the qualitative section and questionnaires were used for the quantitative section. To analyze the data, content analysis and interpretive structural equations were employed. The final obtained model reveals that the social capital variable has three comprehensive themes, 15 organizing themes and 49 basic themes, the buyer-supplier relationship risk has seven organizing themes and 28basic themes, and the competitive capabilities include nine organizing themes and 32 basic themes. Also, the results of the interpretive structural equation method show a six-level model.
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Ahmed, Z., (2018). “Explaining the unpredictability: A social capital perspective on ICT intervention”, International Journal of Information Management 38, 175–186.
AlQershi. Nagwan, Zakaria Bin Abas, Sany Sanuri Mohd Mokhtar, (2019). Prospecting for Structure Capital: Proactive Strategic Innovation and the Performance of Manufacturing SMEs in Yemen. International Journal of Entrepreneurship. 23)3(, 1-19.
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Amin Afshar, Z. and Fazli, S. (2018) ‘Investigating the effect of relational capital on supply chain risk and performance’, Int. J. Manufacturing Technology and Management, Vol. 32, No. 6, pp.517–532
Arman, M., Shafiei, M. (2017). Competitive Capabilities in the Knowledge-Based Companies, a Model to Explain the Role of Strategic Agility and Strategic Learning. Management Studies in Development and Evolution, 25(83), 25-50. doi: 10.22054/jmsd.2017.7477 [In Persian].
Avery, S. (2010) ̒ Impact of social capital on buyer- supplier relationship in multi-cultural context’, Doctoral Dissertation in Operations Management, The university of texas, US, 1-168.
Bharati, P., Chaudhury, A. (2019). Assimilation of Big Data Innovation: Investigating the Roles of IT, Social Media, and Relational Capital. Inf Syst Front 21, 1357–1368.
Cannon, J. P. and Perreault, W. D. (1999). "Buyer-Seller Relationships in Business Market",Journal of Marketing Research, vol. 36, no. 4, pp. 439-460.
Chowdhury Priyabrata, Kwok Hung Lau, Siddhi Pittayachawan, (2019) "Operational supply risk mitigation of SME and its impact on operational performance: A social capital perspective”, International Journal of Operations & Production Management, Vol. 39 Issue: 4, pp.478-502.
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Darnell, Jamey,(2017). Corporate Social Responsibility and Firm Reputation Risk: Bettering Firm Reputational Risk Through Socially Responsible Activities, 9(1), 1-70.
Eriksson, K. and Sharma, D. D. (2003). "Modeling Uncertainty in Buyer-Seller Cooperation", Journal of Business Research, vol. 56, no. 12, pp. 961-970.
Faisal M. (2009) Prioritization of Risks in Supply Chains. In: Wu T., Blackhurst J. (eds) Managing Supply Chain Risk and Vulnerability. Springer, London, 41-66.
Fazli, S. Hooshangi, M. Hosseini, S.A (2013). The relationship between relational capital and buyer performance. International Research Journal of Applied and Basic Sciences. Vol, 4 (12): 4337-4341
Fazli, S., Hooshangi, M. (2014). the impact of social capital on buyer- supplier relationships in manufacturing companies (case study: Qazvin province companies). Industrial Management Journal, 6(1), 75-96. doi: 10.22059/imj.2014.52236 [In Persian].
Garo, Jr.; W.R. Guimarães, M.R.N.)2018( “Competitive Priorities and Strategic Alignment as Mediators in the Relationship between Companies in the Brazilian Automotive Supply Chain”, South African Journal of Industrial Engineering, Vol. 29, No. 1, pp. 184-194.
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Gupta, Rajorshi (2012). Management of Intellectual Property in Supply Chain Outsourcing. Doctoral Dissertation in Operations Management. Texas A&M University. US.
Hall, Mark Curtis (1991). An empirical investigation of the relationship between buyer-seller interactions, buying situations, and perceived risk in organizational purchasing. Doctoral Dissertation in Operations Management, The Arkansas University, US.
Hasanzadeh, Seyed Shahabeddin (2014). A Model for National Intellectual Property Strategy Based on Multi-Case Study. . Master Science in Business Administration. Payame Noor University [In Persian].
Hogarth, K., Hutchinson, M. & Scaife, W. (2018). Corporate Philanthropy, Reputation Risk Management and Shareholder Value: A Study of Australian Corporate giving. J Bus Ethics 151, 375–390. https://doi.org/ 10.1007/s10551-016-3205-8.
Hooshangi, M. Fazli, S. Mirhosseini, S.S. (2016). The mediation role of buyer’s satisfaction in relationship between structural capital with performance. Int. J. Logistics Systems and Management, Vol. 23, No. 3. 329- 342.
Horng, S., Wu, C., (2020). “How Behaviors on Social Network Sites and Online Social Capital Influence Social Commerce Intentions”, Information and amp; Management (2020), Volume 57, Issue 2. https://doi.org/10.1016/ j.im.2020.103176. https://doi.org/10.1108/13598541111115338
Johnston, D. A., McCutcheon, D. M., Stuart, I. F., Kerwood, H. (2004). Effects of supplier trust on performance of cooperative supplier relationships. Journal of Operations Management, 22 (1), 23–38.
Kelly, Stephen. Beverly Wagner & John Ramsay (2018): Opportunism in buyer–supplier exchange: a critical examination of the concept and its implications for theory and practice, Production Planning & Control, 29(12), 992-1009. DOI: 10.1080/09537287.2018.1495772
Kiani mavi, Reza,. Amin afshar, Zahra (2017). The Relationships between Social Capital and Organizational Entrepreneurship at Small and Medium Enterprises of Zanjan Province. International Journal of Business Innovation and Research. 12(4). 449-464
Kim, Y. & Vonortas, N.S.,(2014). Managing risk in the formative years: Evidence from young enterprises in Europe. Technovation, 34(8), pp.454–465.
Kori, Sa’id, Moses Itanola Abdullahi B. Saka (2019). The Capability and Support of Structure Capital on BIM Innovation in SME. Information and Knowledge Management. Vol.9, No.2. 56-67- DOI: 10.7176/IKM.
Krause, D., Handfield, R., Tyler, B. (2007). The relationships between supplier development, commitment, social capital accumulation and performance improvement. Journal of Operations Management, 25 (2), 528–545.
Lawson, B., Tyler, B. B. and Cousins, P. D. (2008) ̒ Antecedents and consequences of social capital on buyer performance improvement’, Journal of Operations Management, 26: 3 446–460.
Lazzarotti, Valentina, Raffaella Manzini, Anna Nosella & Luisa Pellegrini (2017) Innovation ambidexterity of open firms. The role of internal relational social capital. Technology Analysis & Strategic Management, 29:1, 105-118, DOI: 10.1080/09537325.2016.1210119
Lee, C.-H. and Ha, B.-C. (2018), "The impact of buyer-supplier relationships’ social capital on bi-directional information sharing in the supply chain", Journal of Business & Industrial Marketing, Vol. 33 No. 3, pp. 325-336. https://doi.org/10.1108/JBIM-01-2017-0021
Liu, C., (2018). "Examining social capital, organizational learning and knowledge transfer in cultural and creative industries of practice", Tourism Management 64 (2018) 258-270.
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