List of Articles Service Quality

• Open Access Article
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  1 - A fuzzy MCDM model with objective and subjective weights for evaluating service quality in hotel industries
  Nima Zoraghi Maghsoud Amiri Golnaz Talebi Mahdi Zowghi
• Open Access Article
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  2 - A customer oriented systematic framework to extract business strategy in Indian electricity services
  Suchismita Satapathy Pravudatta Mishra
• Open Access Article
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  3 - Data envelopment analysis in service quality evaluation: an empirical study
  Seyedvahid Najafi Saber Saati Madjid Tavana