List of Articles Customer Experience Management Open Access Article Abstract Page Full-Text 1 - Investigating the Impact of Word of Mouth Advertising on Customer Experience Management in the Dental Equipment Industry Using Fuzzy Analytic Hierarchy Process Shaghayegh Shakiba Tabar Sina Nematizadeh Hamidreza Saeednia 10.22094/joie.2022.1945838.1916 20.1001.1.22519904.2022.15.2.9.9 Open Access Article Abstract Page Full-Text 2 - Presenting a Model of Customer Experience Management in Mobile Banking Industry for Commercial Banks Customers in Dubai Maryam Abadi Hamidreza Saeednia Abbas Khorshidi 10.22094/joie.2021.678825 20.1001.1.22519904.2021.14.2.14.7