List of Articles SERVQUAL Open Access Article Abstract Page Full-Text 1 - Impact of Service Quality on Customer Perception: An Empirical Study in India’s Post Office Savings Banking Sector Using SERVQUAL S. VijayAnand M. Selvaraj Open Access Article Abstract Page Full-Text 2 - Mobile Banking Service Quality and Customer Satisfaction (Application of SERVQUAL Model) S. F. Amiri Aghdaie F. Faghani