List of Articles Customers Open Access Article Abstract Page Full-Text 1 - Assessing the customer's satisfaction with the Service quality of Microfinance Institutions in Iran (Case Study: Shahed Microfinance Institution) Eslam Karimi Mojtaba Abbasi Ghadi Open Access Article Abstract Page Full-Text 2 - A Comparison of the Customer Relationship Management Strategies of Nigerian Banks and Insurance Companies Ayodele Fagbemi Folake Olowokudejo