Analysis of Urban Management Performance Model (Case Study: Shiraz Municipality)
Subject Areas : International Journal of Finance, Accounting and Economics Studiesmohammad Amin Mehrvarz 1 * , leila saeedi 2 , Karamollah Daneshfard 3
1 - دپارتمان مدیریت، دانشگاه آزاد اسلامی واحد علوم و تحقیقات، تهران، ایران
2 - دپارتمان مدیریت، دانشگاه آزاد اسلامی واحد تهران غرب، تهران، ایران
3 - دپارتمان مدیریت، دانشگاه آزاد اسلامی واحد علوم و تحقیقات، تهران، ایران
Keywords: Performance, Shiraz Municipality, Urban Management, Command Unity,
Abstract :
The objective of this research was to analyze the urban management performance model, specifically focusing on the Shiraz Municipality. The present study is applied in terms of its goal and descriptive in terms of its method, utilizing a mixed qualitative and quantitative approach. The qualitative sample consisted of 18 experts selected through a purposive panel method. The quantitative population included 1,429 managers and experts from Shiraz Municipality and its subsidiary organizations. Initially, a cluster random sampling method was employed, followed by a non-random accessible method based on the Morgan table, resulting in a sample size of 306 individuals. The research instrument was a researcher-made questionnaire, whose validity was confirmed by 10 sports management professors and reliability verified through Cronbach's alpha test (α = 0.88). Findings indicated 38 indicators within the components of inter-organizational coordination and coherence, human resource development, financial and hardware resource management, finality, command unity, infrastructure creation, organizational structure, interaction and communication development, systemic perspective, integration, and monitoring, all influencing Shiraz's urban management. The organizational structure (weight 0.372) and command unity (weight 0.340) ranked first and second, respectively. Among the indicators, the existence of a supra-organizational leadership center to manage the dispersion of urban management affairs, job diversity, and employee participation in organizational decision-making in Shiraz Municipality were identified as the most critical.
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