استفاده از فناوری واقعیت مجازی در زمان شیوع اپیدمی کووید 19 در صنعت گردشگری (مطالعه موردی: موزه ایران باستان)

محورهای موضوعی : مربوط به گردشگری

یزدان شیرمحمدی ¹ (دانشیارگروه مدیریت بازرگانی، دانشگاه پیام نور، تهران، ایران)
عباس کیانی ² (کارشناس ارشد مدیریت جهانگردی، دانشگاه پیام نور، تهران، ایران)

تاریخ دریافت : 1400/10/01 تاریخ پذیرش : 1400/11/06 تاریخ انتشار : 1400/12/01

کلید واژه: تجربه ناب, قصد بازدید, پاسخ‌شناختی, پاسخ عاطفی, دلبستگی به واقعیت مجازی, کوئید 19,

چکیده مقاله :

تحقیق حاضر با هدف بررسی استفاده از فناوری واقعیت مجازی در زمان شیوع اپیدمی کووید 19 در صنعت گردشگری (مطالعه موردی: موزه ایران باستان) انجام شد. این تحقیق از نظر هدف کاربردی، به لحاظ ماهیت و روش توصیفی-همبستگی و از شاخه‌ی میدانی بود. جامعه آماری این پژوهش کلیه افراد گردشگر سایت مجازی موزه ایران باستان می‌باشد که تعداد آنها جز جوامع نامحدود بود. با استفاده از فرمول تعیین حجم نمونه کوکران، به روش نمونه‌گیری تصادفی ساده، تعداد 384 نفر از جامعه آماری به عنوان نمونه انتخاب شدند که از این تعداد 379 نفر به پرسشنامه‌ها به درستی پاسخ دادند. اطلاعات و داده‌ها به دو روش کتابخانه‌ای و میدانی گردآوری شدند. به منظور نمره‌گذاری پرسشنامه برای هر گزینه طیف پنج تایی لیکرت (کاملاً مخالفم تا کاملاً موافقم) در نظر گرفته شد. جهت بررسی پایایی پرسشنامه‌ها آلفای کرونباخ محاسبه گردید که حاکی از پایایی مطلوب پرسشنامه‌ها بود. برای تجزیه و تحلیل داده‌ها در بخش آمار توصیفی از نرم‌افزار SPSS ویراست 24 و در بخش استنباطی از معادلات ساختاری و نرم‌افزار PLS3 استفاده شد. نتایج حاکی از آن است که تجربه ناب بر قصد بازدید گردشگران از طریق متغیرهای پاسخ عاطفی و پاسخ شناختی و دلبستگی به گردشگری واقعیت مجازی در موزه ایران باستان در زمان شیوع اپیدمی کوئید 19، تأثیر مثبت، مستقیم و معناداری دارد.

چکیده انگلیسی:

The current research aims to investigate the use of virtual reality during the Covid-19 pandemic in the tourism industry (case study, museum of ancient Iran). In terms of its objective, the current research is an applied one and as its nature and method are regarded it uses a field-based descriptive-correlation methodology. The statistical population of the research includes all of the tourists referred to the virtual site of the museum of ancient Iran. Using the Cochran formula for determining sample size through simple random sampling, 384 individuals were chosen as the statistical community among whom 379 responded to the questionnaires. The data was collected using the library and experimental methods. To score the items, each item was given a score based on a Likert five-point scale (completely disagree- completely agree). To determine the reliability of the questionnaire, the Cronbach alpha was run which indicated optimal reliability. To analyze the data, the SPSS 24 was used for the descriptive statistics and the structural equations of PLS3 were used for the inferential statistics. The results indicated that the authentic experience influences positively, directly, and significantly on tourists' visit willingness through the variables of cognitive response, affective response, and attachment to virtual reality tours in the museum of ancient Iran during the Covid-19 pandemic.

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