@article{ author = {nazeri, Mojgan, salajeghe, sanjar, fatehi rad, navid}, title = {Designing the role model of evolution, requirements, quality dimensions and principles of total quality management In the implementation of insurance policies (Case study: General Department of Social Security of Kerman province)}, journal = {Journal of Training and Improvement of Human Resources}, year = {2021}, volume = {1}, number = {1}, pages = {1-10}, doi = {} }