@article{
  author = {Salavati, Adel, Kafcheh, Parviz, Salehpoor, Kayvan},
  title = {The Study of the Effects of Knowledge Management (KM) on Customer Relationship Management (CRM) in Refah Bank (case study: Kurdistan Province)},
  journal = {The Journal of Productivity Management},
  year = {2011},
  volume = {5},
  issue = {1},
  pages = {59-78},
  doi = {},
  url = {https://sanad.iau.ir/fa/Article/976026}
}