@article{
  author = {Soltanpanah, Heresh, Khaksar, Mansoor, Ghasri, Mohammad Kambiz},
  title = {A Comparison of Customers’ Expectations and Perceptions of Kurdistan Telecommunication Company’s Performance Using Servqual Model},
  journal = {The Journal of Productivity Management},
  year = {2010},
  volume = {4},
  issue = {3},
  pages = {49-72},
  doi = {},
  url = {https://sanad.iau.ir/fa/Article/976001}
}