TY - JOUR AU - Yasbolagi, Bahman AU - Havas Beygi, Fatemeh AU - Mousavi Pour, Saeid TI - A Survey of the Quality of Educational Services Provided to Arak University Students Using the SERVQUAL Model JO - Journal of Instruction and Evaluation VL - 8 IS - 30 SP - 29 EP - 44 PY - 2015 DO - ER -