@article{
  author = {Abadi, Maryam, Saeednia, Hamidreza, Khorshidi, Abbas},
  title = {Presenting a Model of Customer Experience Management in Mobile Banking Industry for Commercial Banks Customers in Dubai},
  journal = {Journal of Optimization in Industrial Engineering},
  year = {2021},
  volume = {14},
  number = {2},
  pages = {187-195},
  doi = {10.22094/joie.2021.678825}
}