@article{
  author = {Soleimani Shejani, Sajad, Delafrooz, Narges},
  title = {The Effect of Magnitude of Failure and Complaint Handling on Brand Credibility},
  journal = {Journal of Development & Evolution Mnagement},
  year = {2019},
  volume = {10},
  issue = {35},
  pages = {57-65},
  doi = {},
  url = {https://sanad.iau.ir/fa/Article/949904}
}