%0 Journal Article
%A Shams, Ghazal, Dalvi, Mohammad Reza
%T The Study of Impact of Service Recovery on Customer Satisfaction With Service Improvement
%J Journal of Development & Evolution Mnagement
%V 10
%N 33
%P 53-60
%D 2018
%R 
%U https://sanad.iau.ir/fa/Article/949881