TY  - JOUR
AU  - rangriz, hassan
AU  - mahdian, mohammad jafar
AU  - zare elmi, somayeh
TI  - The Relationship between E-Service Quality and Customer Satisfaction: the Case of Mellat Bank at Lorestan Province
JO  - Journal of Development & Evolution Mnagement
VL  - 4
IS  - 10
SP  - 41
EP  - 47
PY  - 2013
DO  - 
ER  -