@article{
  author = {Javidi, Ali, Salajegheh, Sanjar, Pourkiani, Masoud, Sayadi, Saeed},
  title = {Investigating the Factors Related to Measuring the Public Services Quality in the Public Sector with Service Delivery Processes},
  journal = {Agricultural Marketing and Commercialization Journal},
  year = {2020},
  volume = {4},
  number = {1},
  pages = {77-91},
  doi = {}
}