%0 Journal Article %A Shahin, Arash, Salehzadeh, Reza, Ghandehary, Mahsa %T Proposing an Integrated Model of Clustring and QFD Approaches to Improve Quality of Services Based on Customer Type With a Case Study in Saman Bank of Qom %J Journal of Strategic Management in Industrial Systems %V 6 %N 16 %P 103-118 %D 2011 %R %U https://sanad.iau.ir/fa/Article/923482