%0 Journal Article
%A Iranban, Seyyed Javad, Mohammadi, Somayeh
%T Prioritization of the Effective Factors in Service Quality and Customers Satisfaction Using Grey Relational Analysis (GRA) Method
%J Journal of System Management
%V 1
%N 2
%P 121-143
%D 2015
%R 
%U https://sanad.iau.ir/fa/Article/918481