@article{ author = {Shirouyehzad, Hadi, Irannejad, Neda, Shahin, Arash}, title = {Evaluating the Performance of the Organization based on the Total Quality Management CSF s and Knowledge Management CSFs; The case of MSL company}, journal = {Journal of System Management}, year = {2023}, volume = {10}, number = {2}, pages = {33-49}, doi = {10.30495/jsm.2023.1997100.1880} }