@article{
  author = {Sadeghi Far, Mohammad, Kaffashpoor, Azar, Naami, Abdollah},
  title = {Proposing a Customer Experience Management Model Based on the Grounded Theory Approach in Aviation Industry (Case study: Taban Airline)},
  journal = {Journal of System Management},
  year = {2022},
  volume = {8},
  issue = {2},
  pages = {33-44},
  doi = {10.30495/jsm.2022.1945579.1576},
  url = {https://sanad.iau.ir/fa/Article/918155}
}