@article{
  author = {Tadayon, Mohamad Ali, Ebrahimzade Dastgerdi, Reza, Gheitani, Alborz, Sadeghi, Mehrdad},
  title = {Determining the Dimensions of Electronic Customer Relationship Management (E-CRM) in Gharzolhasaneh Mehr Iran Bank},
  journal = {Journal of System Management},
  year = {2021},
  volume = {7},
  number = {4},
  pages = {93-112},
  doi = {10.30495/jsm.2021.1943167.1553}
}