@article{
  author = {Jafari Haftkhani, Nader, derakhsh, saeedeh},
  title = {Identify and prioritize communication skills of hotel staff in interaction with foreign tourists
Using Structural Modeling (ISM)},
  journal = {Journal of Cultural Management},
  year = {2022},
  volume = {15},
  number = {4},
  pages = {63-79},
  doi = {10.30495/jcm.2022.19680}
}