@article{
  author = {Rezaei-Malek, N., Rezaei-Malek, M., Tavakkoli-Moghaddam, R.},
  title = {Evaluating Improvement in Bank Services Management by Customer Knowledge Management and Mobile Banking (Case Study: Mellat Bank)},
  journal = {Jounal of Marketing Management},
  year = {2014},
  volume = {9},
  number = {4},
  pages = {101-114},
  doi = {}
}