@article{
  author = {Radfar, R., Hossein Zadeh Lotfi, F., Khaliloo, A.},
  title = {Measuring Customer Satisfaction Using Fuzzy Logic (Case Study: Bank Saderat Automated Teller Machine)},
  journal = {Jounal of Marketing Management},
  year = {2010},
  volume = {5},
  number = {1},
  pages = {93-113},
  doi = {}
}