@article{
  author = {Mosavi, A. R., Ashraf, M., Rajaey, P.},
  title = {The Study Some of the Factors Consequences in Relationship Quality Employee - Customer in the Hotel Industry by Fuzzy Logic},
  journal = {Jounal of Marketing Management},
  year = {2011},
  volume = {6},
  number = {2},
  pages = {85-114},
  doi = {}
}