%0 Journal Article
%A Tazari, N., Bolourian Tehrani, M.
%T A Study on the Critical Success Factors in Customers Relationship Management (Case Study: Saman Insurance Company)
%J Jounal of Marketing Management
%V 7
%N 3
%P 81-97
%D 2012
%R 
%U https://sanad.iau.ir/fa/Article/811821