TY  - JOUR
AU  - Zamani Moghaddam, A.
AU  - Lahiji, K.
TI  - Surveying Factors Influencing Customers Loyalty in Private Banks Based on Fast Response Organization`s Model
JO  - Jounal of Marketing Management
VL  - 7
IS  - 3
SP  - 63
EP  - 79
PY  - 2012
DO  - 
ER  -