TY  - JOUR
AU  - Haghighi, M.
AU  - Saeednia, H. R.
AU  - Kianosh Ghavim, Gh.
TI  - The Role of Emotional Satisfaction in Customers’ Behavioral Intentions Regarding Service Quality in the Hotel Industry
JO  - Jounal of Marketing Management
VL  - 6
IS  - 3
SP  - 45
EP  - 62
PY  - 2011
DO  - 
ER  -