TY - JOUR AU - Ahmadi, R. AU - Donyaei, M. AU - Navabizand, K. TI - Assessment Refah and Shahrvand Chain Stores’ Customers Loyalty (Case Study: Tehran Stores) JO - Jounal of Marketing Management VL - 7 IS - 1 SP - 37 EP - 88 PY - 2012 DO - ER -