%0 Journal Article %A shahidi, amirhosein, nayebzadeh, shahnaz %T The role of brand forgiveness in the relationship between brand transgression and consumer coping behavior (case study: Yazd Irankhodro agencies) %J Jounal of Marketing Management %V 16 %N 1 %P 21-41 %D 2021 %R %U https://sanad.iau.ir/fa/Article/811372